Implementation Manager

Resource Augmentation

Full-time

Job ID:

95844

Published date:

14/10/2026

Summary

Project Implementation Manager

Duration: 6 Months

Location: Hybrid - Remote working and onsite at the client's office in London or Manchester (you can choose location) when required.

Rate: £400 per day

IR35 Status: Inside

Start: ASAP

Role Overview and Responsibilities:

A Project Implementation Manager is required for our government client to be part of their digital and cyber project team to help shape the future of digital and cyber strategy and capabilities, and provide vital insights that will support their cross departmental policies, standards and strategies.

You will be required to convert their digital and cyber capability strategy into actionable delivery plans, managing implementation to agreed scope, time and budget.

Present finance findings to stakeholders and identify opportunities to grow, reduce or reallocate spend.

Track progress against plan and escalate slippage early.

Assess the value of programmes and schemes, recommending whether to continue, adapt, scale or stop.

Identify, assess and mitigate risks and issues

Assist with problem solving challenges in order to keep delivery on track

Monitor and report performance to stakeholders

Able to communicate change early and support adoption to enable a smooth transition.

Essential Skills & Experience required:

As the Project Implementation Manager you will have experience in supporting, driving or enabling large-scale transformation, organisational change or programme progression.

Experience in project, programme or change management.

Skilled in being able to shape, develop or implement programmes, strategic initiatives and/or organisational change.

Strategy experience

Financial management

Risk and Issue management

Stakeholder engagement

Progress tracking and escalation

Change management

If you possess a background where data is used to drive decision making that would be highly desirable for this role.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

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Senior Digital Talent Partner

GDS HQ

Resource Augmentation

Full-time

Job ID:

95778

Published date:

08/10/2026

Summary

Responsibilities of the role:

As a Senior Digital Talent Partner, you will lead difficult hiring, advise senior leaders and help your team deliver brilliant recruitment campaigns.

You will:

Own our hardest searches end to end. Lead priority and difficult-to-fill campaigns from brief through to accepted offer. Map the market, identify prospective candidates and make direct approaches rather than waiting for applications.
Be a real partner to senior leaders. Get underneath the problem behind a vacancy, sharpen the brief and agree a realistic hiring strategy. Challenge constructively when requirements, timelines or expectations do not match the market.
Build talent before we urgently need it. Develop relationships with people in specialist and hard-to-find markets and create engaged pipelines for recurring workforce needs.
Turn market evidence into better decisions. Bring leaders honest insight on talent availability, location, reward, candidate motivation and competing opportunities. When the original plan is unlikely to work, recommend a better one.
Lead candidate engagement and conversion. Build relationships with high-value candidates, understand what might make them move and support senior leaders through offer and closing conversations.
Set a high and fair hiring bar. Shape assessments that test what genuinely matters in the job and make sure decisions are proportionate, inclusive and based on clear evidence.
Lead and develop the team. Manage up to three Digital Talent Partners, set clear priorities and coach them to become stronger advisers and campaign leads. Step in when a campaign needs senior judgement, challenge or direct-search expertise.
Improve how we recruit. Use data, market insight and lessons from delivery to improve our tools, campaigns and ways of working. Share what works and raise standards across the wider recruitment function.

Skills and experience required:

You will have:

Found scarce technical talent directly. You have personally mapped markets, approached passive candidates and built credible pipelines in areas such as engineering, AI, data, cyber, product or digital delivery.
Delivered difficult hires. You can explain how you changed the strategy when the original advert, channel, timeline or candidate profile was not working.
Acted as a genuine talent partner. You are comfortable advising and challenging senior hiring leaders, including when expectations are unrealistic or the brief needs to change.
Used market evidence well. You can turn recruitment data and talent insight into clear recommendations, rather than simply reporting activity.
Built and converted strong candidate relationships. You understand what makes experienced people consider a move and know how to maintain trust through a complex hiring process.
Led other recruiters or talent partners. You have set priorities, coached colleagues and created the conditions for a small team to deliver consistently high-quality work.
Improved recruitment beyond an individual campaign. You can show how you have strengthened a process, tool, sourcing approach or way of working for the wider team.

Experience using Greenhouse, LinkedIn Recruiter or other sourcing and applicant-tracking platforms would be useful. We care more about what you have achieved with the tools than the logos on your CV.

What success looks like

senior leaders involve the talent team earlier because its advice improves hiring decisions
priority digital roles have clear search strategies and realistic routes to market
difficult campaigns are supported by direct approaches and engaged talent pipelines
Digital Talent Partners run their campaigns confidently and know when to draw on your expertise

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Principal Cyber Risk Management & Assurance Advisor

Resource Augmentation

Full-time

Job ID:

95712

Published date:

06/10/2026

Summary

Principal Cyber Risk Management & Assurance Advisor (SC Cleared)

Location: Hybrid (London or Manchester or Bristol) and remote working

Rate: £750 per day

Duration: 6 Months

IR35 Status: Inside

Start: ASAP

Role Overview:

A Principal Cyber Risk Management & Assurance Advisor (SC Cleared) is required for our Government Client to lead on cyber and information security risk management, assurance and architectural advisory for major applications and digital services during the alpa, beta and early live phases.

You will also deliver critical security assessments and IT Health Checks, providing expert assurance across portfolio projects, with a focus on SaaS tooling compliance against NCSC Cloud Security Principles.

Facilitate and oversee Security Working Groups throughout all key development and deployment stages, ensuring risks are tracked, logged, and reported to the Head of Cyber Risk and Assurance, with actionable recommendations provided.

Produce formal risk assessments and risk treatment plans (RTPs) for all digital services and associated tooling, ensuring robust protection in accordance with business risk.

Develop, review, and advise on Secure by Design policies/practices, including safe use of AI, secure coding, and regulatory compliance frameworks (e.g., OWASP, DPIA, GovAssure).

Essential Skills & Experience required:

Must possess current SC Level Security Clearance *essential*

Previous experience of working in other large government departments on security risk management is desirable

Able to provide evidence of applying relevant standards or regulatory policies for risk insurance

Possess a deep understanding of "secure by design"

Proficient in cyber security risk management

Also to possess knowledge of Cloud environments/Cloud development and AWS

Knowledge/experience with SaaS

Any Assurance of AI is desirable

Coordinate cross-platform activities and enable secure delivery of new services, including supporting incident management and continuous improvement of live service security practices.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

Read More Apply Now

Sales Administrator

Permanent

Full-time

Job ID:

95679

Published date:

05/10/2026

Summary

Sales Administrator

Permanent role

Location: Birmingham Business Park

Start: ASAP...

Role Overview:

Certes IT Service Solution delivers digital transformation, programme and portfolio management, and technical services to UK Defence and government clients, including the MOD and FCDO. We are growing quickly, and our sales team needs a well-organised, proactive administrator who keeps the pipeline, bids and contracts running smoothly.

About the role

You will be the operational backbone of the sales function. You will free our business development team to spend their time with customers and give the leadership team accurate, timely visibility of the pipeline.

Key responsibilities

Pipeline and CRM management

Keep the CRM accurate and current: opportunities, contacts, stages, values and next actions.

Chase the sales team for updates and maintain data quality standards.

Produce weekly pipeline and forecast reports for the leadership team.

Maintain target account and prospect lists, including framework and route-to-market information.

Bid and proposal support

Coordinate the administration of bids and tenders, including deadlines, portal submissions and compliance checklists (e.g. Defence Sourcing Portal, Contracts Finder, Find a Tender).

Format, assemble and quality-check proposals, SOWs and tender responses.

Maintain a central library of reusable content: company profiles, case studies, CVs, past performance and certifications.

Track bid outcomes and log win/loss information.

Contract and commercial administration

Maintain a central register of contracts, frameworks, MSAs and SOWs, with key dates such as renewals, expiries and option periods.

Raise and track purchase orders and sales orders, and liaise with Finance on invoicing milestones.

Track accreditations and compliance renewals relevant to sales activity (e.g. ISO, Cyber Essentials, security clearances).

Keep documentation organised and audit-ready to support future due diligence.

Sales operations and coordination

Schedule customer meetings, demos and internal pipeline reviews, and take minutes and actions.

Support sales campaigns, events and customer communications, working with the Marketing Manager.

Liaise with Delivery, Engineering and Talent Acquisition teams to make sure sales commitments are properly handed over and resourced.

Work with the service admin function so that admin between sales and delivery is consistent and nothing falls through the gaps.

Essential requirements

Proven experience in a sales administration, bid support or commercial administration role.

Strong CRM experience (HubSpot, Dynamics, Salesforce or similar) and advanced Excel and Word skills.

Excellent written English and attention to detail, especially in formal documents.

Highly organised, able to manage competing deadlines with minimal supervision.

Confident communicator who is comfortable chasing colleagues and working with senior stakeholders.

Eligible for, and willing to obtain, UK security clearance (BPSS/SC).

Why Join Certes IT? 

At Certes IT, our people are at the heart of everything we do. We’ve built a culture founded on integrity, collaboration, communication and delivery excellence, supporting you to make a real impact.

We believe great results come from great teams. That’s why we support professional development, recognise expertise and create an environment where people are trusted to contribute, take ownership and deliver meaningful outcomes.

Join Certes and play a key role in helping organisations protect, support and deliver the UK’s most important services.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

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Senior User Researcher

Resource Augmentation

Full-time

Job ID:

95579

Published date:

29/09/2026

Summary

Senior User Researcher

Duration: 5 Months

Location: Hybrid - Predominantly remote working with occasional visits to the client site if required

Rate: £650 per day

IR35 Status: Inside

Start: ASAP...

Role Overview: A Senior User Researcher is required for our Government Client to plan and deliver structured play back sessions with policy teams who have contributed to the clients Policy.AI evidence base.

Policy.AI is part of the clients business where its purpose is to responsibly accelerate the adoption of AI in the Policy Profession, hence the Senior User Researcher is required to possess a strong understanding of policy workflows, this is essential for this role together with experience of working in or within UK government policy teams as you will have a good understanding of how policy is developed, advised on, cleared and delivered in practice.

You will be proficient at designing questions, presenting evidence, be a voice of authority and can relay the right information back and build on the evidence base that the team has currently.

You will possess the following:

Strong understanding of policy workflows, including evidence gathering, briefing, submissions, commissions, correspondence, stakeholder engagement and clearance processes.

Strong experience working in or with UK government policy teams is essential, with a good understanding of how policy is developed, advised on, cleared and delivered in practice

Ability to translate research findings into implications for programme design, product development, service design and delivery planning.

Experience working with multidisciplinary teams, including policy, digital, product, delivery, evaluation and technical colleagues.

Strong stakeholder management skills, including confidence engaging busy policy teams, senior officials and cross-government partners.

Proficient in presenting complex insights clearly to senior officials

Skilled in producing research outputs such as insight reports, playback summaries, journey maps, workflow maps, personas and prioritisation materials.

Responsibilities include:

As the Senior User Researcher you will plan and deliver structured playback sessions with policy teams who contributed to the Policy.AI evidence base and test whether the identified problem statements reflect the lived experience of policy professionals across participating teams .

Gather feedback on the proposed Policy.AI interventions, including whether they address real user needs and workflow challenges.

Conduct follow-up interviews or workshops with policy teams, delivery partners and relevant stakeholders where further insight is needed.

Synthesise user feedback into clear findings, themes and recommendations to inform Policy.AI’s future design and delivery.

Identify gaps, risks, assumptions or areas of disagreement in the current evidence base and proposed problem framing.

Work with the Policy.AI team and the Policy Profession to refine user needs, personas, journey maps and workflow insights.

Ensure findings are clearly documented and translated into practical recommendations for programme design, product development and stakeholder decision-making.

Support the development of evidence-led artefacts, including playback summaries, insight reports, prioritisation materials and recommendations for next steps.

Help ensure future Policy.AI interventions are grounded in real policy team needs, usable in practice and aligned with how policy work is actually delivered.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

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Deputy Director of Digital Standards and Inclusive Design

Resource Augmentation

Full-time

Job ID:

95546

Published date:

28/09/2026

Summary

Deputy Director of Digital Standards and Inclusive Design

Duration: 3 Months

Rate: £985 per day

Location: Hybrid - Remote working and onsite at the client's office in Manchester (ideally 2 days per week)

IR35 Status: Inside

Start: ASAP

Role Overview:

A Deputy Director of Digital Standards and Inclusive Design is required for our Government client to be responsible for leading and incubating ideas that drive end-to-end service journey transformation within the public sector, with a particular focus on digital and technology standards, accessibility and inclusive design. This role is pivotal in shaping the future of digital government services ensuring seamless, proactive and experience-centred public service delivery.

You will set the strategic direction for end-to-end service transformation, including modernising service and digital standards into a more coherent framework and improving accessibility across public sector services.

You will liaise with a wide range of stakeholders to identify and pilot innovative solutions, ways of working and operating models, which include compliance that will be best demonstrate best practices for a world leading digital environment.

Essential Skills & Experience required:

You will possess both active and significant experience in large scale, digital-enabled change programs within a digital context, requiring a combination of service redesign, cultural shift and transformative outcomes.

You will lead a refresh of the government digital service service standards as this work will move beyond standards for transactions towards a broader framework for digital public-service redesign and transformation. This role requires a lot of engagement activity, bringing together stakeholders from across government and wider public services with the aim to bring refreshed standards, leading a team through this refresh process.

The standards must continue to support the formal assurance and gated process through which government/public sector services demonstrate compliance before going live.

You will also provide a practical framework for wider digital transformation initiatives as the team are working towards a well-designed and well led digital transformation. As the Deputy Director of Digital Standards and Inclusive Design you will help to pull this work together and so ideally if you possess crossover experience between strategy, policy and programme delivery planning, together with a track record of delivery at pace that would be beneficial.

Possess strong line management experience and can work with multidisciplinary teams.

A good working knowledge of service standards and strong public sector knowledge

A confident communicator, as you will be responsible for carving out a clear role for the service standard landscape, that is increasingly complicated. You will need to convey confidence that you can establish the service standard required.

You will also possess previous experience working within Government (central of local) or the public sector as this is essential, alongside experience using the service standards.

Experienced as a thought leader on the role of service design, service standards, accessibility and work openly to communicate your approach and drive adoption of best practice.

Experience of being a strong, visible and vocal leader for digital services within government/public sector.

Experience to build, lead and motivate a team of digital, data, accessibility, standards and research specialists building a progressive and inclusive culture.

Have a strong understanding of end-to-end service delivery and user experience design and ideally experience and a passion for accessible and inclusive design.

Demonstrated ability to incubate and pilot innovative ideas within a complex organisational landscape.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

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Lead SOC Analyst/Shift Lead

Buckinghamshire

Resource Augmentation

Full-time

Job ID:

95479

Published date:

25/09/2026

Summary

Role Overview:

We require a number of Senior SOC Analysts/Shift Leads who possess current DV Clearance for our our Government client to be responsible for the operational leadership of the security monitoring function, ensuring the consistent delivery of high-quality security monitoring, investigation and escalation activities across a 24x7x365 SOC environment.

This role will involve working 12 hours shifts on a rotating shift pattern.

Essential Skills & Experience required:

Current DV Level Security Clearance *essential*

Possess skills and knowledge in the areas listed below:

Cyber security operations

Forensics

Incident management, incident investigation and response

Information risk assessment and risk management

Intrusion detection analysis:

Protective security

Secure operations management

Threat intelligence and threat assessment

Threat understanding: Practitioner

In addition you will possess demonstrable experience working within a SOC or comparable cyber security operations environment, together with experience leading security monitoring activities and supervising analysts during live operational service.

Strong knowledge of SIEM platforms, log analysis, security monitoring technologies and security event investigation.

SIEM platforms experience eg: Microsoft Sentinel, LogRhythm or equivalent.

Experience investigating complex cyber security events and determining appropriate escalation paths.

Good understanding of cyber-attack techniques, indicators of compromise, threat intelligence and defensive monitoring.

Experience in mentoring or coaching technical staff within an operational environment.

Excellent analytical, investigative and problem-solving skills.

Ability to make timely decisions within a fast-paced 24/7 operational environment.

Professional certifications such as Microsoft SC-200, GIAC GCIH, GCIA, CompTIA CySA+ or equivalent.

Any knowledge of MITRE ATT&CK or equivalent is desirable.

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

Read More Apply Now

Commercial Manager

Buckinghamshire

Resource Augmentation

Full-time

Job ID:

95281

Published date:

16/09/2026

Summary

Commercial Manager

Duration: 6 Months

Location: Surrey & remote (hybrid)

Rate: £630 - £650 per day

IR35 Status: Inside

Start: ASAP...

A Commercial Manager is required for our Government client to provide a professional procurement service across a diverse range of Categories specifically within defence.

You will also develop, grow and maintain the supplier base which will involve communications and interactions in order for the team to meets its obligation of growing and promoting the product across defence and its global network. You will be a confident and decisive communicator who works well under pressure with strong time and workload management capability, business process awareness and a service orientated mind set in order to deliver the control, accuracy, consistency and quality required.

You will be a confident and decisive communicator who works well under pressure and is capable of delivering accurate information, whilst managing multiple procurements (in an appropriate context and at a desired level of detail) to the Clients stakeholders, suppliers and other government departmental stakeholders.

Essential Skills & Experience required:

As the Commercial Manager you will possess

Extensive experience of working within a procurement role
Extensive working experience of developing public sector commercial and procurement documentation
Possess a working knowledge of PCR and DSPCR (Defence and Security Public Contracts Regulations)
Working experience of Supplier and Market Management
Experience of negotiating and building partnerships with suppliers
Evidence of managing risk in the supply chain and supply chain development
Evidence of stakeholder engagement and ability to identify key stakeholders and implement appropriate communications
Full MCIPS (level 4) qualified or working towards this
Working experience of Contracting, Purchasing and Finance (CP&F); the defence electronic procurement system for sourcing, contracting and procurement used for all defence contracts to align business case / financial approval with contract activity.
Understanding of Exostar accounts (the supplier’s interface with CP&F) to allow suppliers access to contracts, invoicing, and payments.
Experience in running multiple procurements concurrently
Lead on: preparation of tender and contract documentation, analysis and evaluation of submissions, negotiations with suppliers.
Demonstrate financial and commercial acumen in the evaluation of quotes/tenders as well as financial standing of suppliers;
Demonstrate working experience of procurement processes, including drafting ITT documentation, FTS Notices, SQs and ITT documentation;

If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk

Read More Apply Now

Project Control Officer

Buckinghamshire

Resource Augmentation

Full-time

Job ID:

95049

Published date:

04/09/2026

Data Protection Lead

Resource Augmentation

Full-time

Job ID:

94982

Published date:

02/09/2026

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