Job ID:
84013
Published date:
27/03/2025
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Type
Job ID:
83980
Published date:
27/03/2025
Summary
Business Information Officer
Operating in all Sheffield’s local high streets, in district and local centres the proposal funded 6 Business Information Officers to work on the high streets supporting local independent retail and hospitality businesses in Sheffield’s 40 local high streets and 15 shopping areas/precincts.
The team has retail, hospitality or a financial background and have experience of working in retail and/or hospitality sector previously.
Each Business information officer is given their own “patch” and their role to build rapport and go from door to door to offer support to businesses covering what we know are the key issues for independent businesses including the following key activities –
- Help businesses to understand their energy bills, new deals.
- Help businesses to understand new lease agreements.
- Focus on viability, survival and recovery, cash flow, e-commerce and customer engagement and social media support to encourage new football and customers.
- Growth support for businesses looking to expand into the city centre and other local high streets.
- Build rapport and develop trust, help businesses solve their individual issues and high street problems so will act as an advocate with other Council services including Planning, Parking, Licensing, Business Rates, Waste and Environmental Health and the Local Area Committees
- Work with faith leaders, local community organisations.
- Act as a live pulse and barometer of the high street, a key resource when determining the Council’s key messages to businesses including provision of recorded workshops aimed at independent high street businesses.
- Use of specialist knowledge and skills across the high streets when required.
- It is an essential requirement to complete data input on all drops in and 1-2-1 meetings as part of the funding requirement and to highlight the value of the role and the business support service.
- A daily rate of £275 per day, 12 days per month
We are looking for consultants with specialist knowledge in any of the following areas –
- Retail
- Hospitality
- Finance/cashflow forecasting
- A good understanding of the business regulations required for high street independents is highly desirable.
The role of the Business Information Officer is a self-employed position for a period of 12 months starting from 1st April 2025 to 31st March 2026.
Personnel Office,University Of Warwick,Coventry,West Midlands,CV4 7AL
Contract
Full-time
Job ID:
83881
Published date:
19/03/2025
Summary
Job Description
Job title Business Change Manager
Department Information & Digital Group, Portfolio Delivery
Grade FA7
Job purpose (a brief summary of the role)
The Business Change Manager works in partnership with the Portfolio Delivery Team and the business to drive and sustain change projects with a focus on people and ensuring a high adoption of new ways of working. They will focus on being the ‘voice of customer’ ensuring that barriers to operational success are heard and have a relevant mitigation plan. In larger institutional projects the role will work in partnership with the wider delivery team to focus on effective engagement with the business and to help plan effective implementation and evaluation. For smaller projects such as service or process review the role will act as a delivery manager facilitating the end-to-end changes including those activities specific to business change.
Duties and responsibilities
Early stakeholder engagement ▪ Advises delivery managers in stakeholder engagement and comms identifying the key
things that teams affected will need to do differently when key outputs are delivered. ▪ Working with affected teams closely by being on the ground and providing feedback to
on key risks and issues when looking at the impact on teams, suggesting ways in which these could be mitigated to enable successful change adoption.
Operational implementation planning and delivery
▪ Developing detailed communication plans to sensitively communicate the impact of changes on people, processes and systems.
▪ Developing detailed training plans and overseeing their implementation (delivering them where required)
▪ Developing detailed Standard Operating Procedures (SOP’s) and guidance documentation.
▪ Ensuring that implementation plans are maximising the chances of success. ▪ Managing significant budgets in the implementation of training and SOPs dependent on
the nature and scale of the change being delivered. Agreeing operational SLA’s and benefits measurement (monitoring performance)
▪ Designing and implementing metrics to measure performance and identify early success measures that can be fed back to the delivery team.
▪ Agreeing and implementing all operational performance activities taking place at go- live and beyond.
▪ Confirming the benefits profile is in place and how they will be monitored over the short and medium term.
Go-live support and on the ground feedback
▪ Active support at go-live with business change team sat with impacted teams to see how the changes impact on operations on Day 1
▪ Acts as interface between the Portfolio Delivery Team and users, gathering early feedback on issues, success stories and opportunities for further improvement.
▪ Manages communications to affected teams to show issues are understood and successes are amplified.
▪ To help identify to operational managers where people or processes are causing issues working with them to mitigate these.
Engaging with senior stakeholders on a strategic level
▪ Driving and ensuring adherence to ways of working. ▪ Communicating with Senior Officers and academic Heads of Departments to describe
change requirements and champion the benefits. ▪ Presenting SLA compliance and recommending areas to target for continuous
improvement and change.
Evaluation - identifying issues and also opportunities for further improvement ▪ Early evaluation of the impact of changes and working with the delivery team and
affected teams to resolve. ▪ Identifying opportunities for Continuous Improvement and scheduling and delivering
those sessions post go-live.
Person Specification
The Person Specification focuses on the essential and desirable knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.
Essential Criterion No.
Essential Criterion Description Measured by
E1 Degree in a related field or equivalent experience which would include at least two years of direct Business Change activity.
A
E2 Experience of translating strategic, process and system requirements into practical solutions.
A
E3 Experience of developing workflows and processes, identifying potential systems to underpin delivery and progressing/resolving issues that arise with users, suppliers, and stakeholders.
A & C
E4 Understanding and experience of the implementation of IT systems with the ability to communicate to non-specialists.
A & C
E5 Experience in planning, designing, facilitating, documenting, and communicating the outputs of workshops and improvement events.
A & C
E6 Budget management, ideally on a project basis A
E7 Well-developed communication skills, both written and oral and using suitable technologies, including negotiating and influencing skills.
A & C
E8 Excellent interpersonal skills, including the ability to build relationships across a wide range of departments and roles.
A & C
E9 High level analytical and problem-solving skills. A & C
E10 Resilience and ability to handle ambiguity and complexity. A & C
E11 Ability to assimilate complex and detailed information from a variety of sources and digest into clear and concise summaries and actions
A
E12 Understanding of the role and responsibilities of different university staff, and empathy with the concerns and experiences of staff and students
A
E13 Understanding how people go through change with strategies to support people to do so.
A
E14 Ability to prioritise, to multi-task and to work to strict deadlines. A
E15 Project management skills and proven expertise in planning, stakeholder management and communicating progress
A & C
Desirable
Criterion No. Desirable Criterion Description Measured by
D1 Project management or change management qualifications A
D2 Knowledge of process improvement techniques A
D3 Experience of work or study in a university environment A
Job ID:
83781
Published date:
13/03/2025
Summary
1
Job Description
| Name of Client Organisation: |
CDDO |
|---|---|
| Team Name: |
Domains Team - Securing Government Services |
| Client Contract Managers: |
Contingent Workforce Programme Office |
| Contract ID No: |
C712 |
| Contract Length: |
Until 28/03/2025 |
| Contract Type: |
Temporary |
| The Central Digital and Data Office leads the digital, data and technology (DDaT) function for the government. We put the right conditions in place to achieve digital, data and technology transformation at scale by working with departments, and other government functions like commercial, project delivery and security professionals.
CDDO is responsible for:
The Domains Team protects public sector domain name spaces such as “.gov.uk”, and ensures that they remain stable, trusted, well managed and resistant to compromise. The team also helps protect the infrastructure tools and services associated with these domains.
You can read more about these missions and our vision for the transformation of government in our 2021-2024 strategy. |
| As a Vulnerability Management Lead for the Domains Team you will:
|
|
We are interested in people who have:
Indicative professional qualifications / accreditations:
Civil Service Competencies In the Civil Service, we use our Success Profiles. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For this role, the following competencies are the most relevant:
|
| How your contract will work: |
|
| Your Employment Status: |
As this is a temporary role you will be classified as a contingent worker or simply ‘worker’.
|
| Our Partner Suppliers: |
You will be onboarded and paid via one of our partner service suppliers who will act as an intermediary between yourself and us.
Our partner suppliers provide recruitment, onboarding and payroll services.
You will be able to choose from a list of approved umbrella companies provided by the supplier and will select one based on different packages and benefits offered to you. |
| Your Pay: |
Initially the pay rate will be disclosed when you apply for the role or when you are contacted by the GDS Contracting Team and/or our partners about the opportunity.
Your pay rate will also be set out in the offer letter and on the work order should you be offered the role.
You will submit timesheets that will be paid in line with our partners’ payroll terms. Usually this means that you will be paid 30 days from the date of first timesheet approval, but it can be sooner depending on the supplier and umbrella company. |
| IR35 Status: |
Your contract is in scope, which means the off payroll working rules apply.
Unsure about IR35? Find out what it means. |
| Framework: |
As a Government department we will engage you and any suppliers via a Crown Commercial Service approved framework for contracting.
On this occasion we will be engaging you via:
Non Clinical Staff - RM6277 |
| Acceptance: |
Your acceptance of the role is confirmed via a signed offer letter and via the contract that will be issued to you by the supplier. |
| Call-off Incorporated Terms:
|
The Call-Off Contract, Core Terms and Joint Schedules’ for this Framework Contract are available on the Crown Commercial Service (CCS) website. Full call-off terms and conditions can be found at |
| Our Notice Period (Client): |
0 days |
| Your Notice Period (Contingent Worker): |
0 days |
This document has been generated at the Government Digital Service by the GDS Contracting Team. All information, rights, obligations and terms set out in this document fully correspond with the contract issued by © Alexander Mann Solutions Limited for the supply of services via the Public Sector Resourcing framework - RM3749 and/or call-off terms for all suppliers on the Non Clinical Temporary and Fixed Term Staff Framework - RM6160.
Job ID:
83579
Published date:
28/02/2025
Summary
RPT 89 Power Platform Developer
Leeds City Council introduced Power Platform into the organisation approx. 3 years ago. Since then, it has been used across the service to automate processes and generate efficiencies. There are a wide range of projects in flight and we need additional, experienced Power Platform Developers to join our team to help us deliver this work.
Purpose of the Post
You will bolster a busy, high performing team and contribute towards several areas including:
- New projects – working on new pieces of work covering, scoping, planning, developing implementation, testing, deployment, peer reviewing, bug fixing and essentially clearly communicating throughout.
- Projects in flight – like the above but joining projects to help progress and delivery.
- BAU activity – troubleshooting, bug fixing, optimisation
The successful candidate will have:
Ideally approx. 5 years of experience working with Power Platform.
A minimum certification level of PL200, ideally higher.
Experience of successfully developing and delivering a range of complex Power Platform applications to support business operations. Including model driven and canvas apps, power automate and Dataverse.
Experience of working in agile teams, proactively engaging with project managers and business partners, contributing to daily standups, updating work items and ensuring clear communication on project progress.
Experience of working in a DevOps environment, delivering projects via CI\CD pipelines.
Understanding and practical experience of applying good governance and best practices to Power Platform development.
Specific duties include:
These are akin to the items described above and will include:
- Progressing through the backlog of work.
- Creating and amending documentation.
- Conducting knowledge sharing
- Conducting and enabling peer reviews.
- Developing new systems\applications in Power Platform
- Managing\adapting\modifying existing systems\applications in Power Platform
Length of contract: 3 month initial contract
Start date of contract: ASAP
Daily/Hourly Rate: Competitive (inclusive of margin)
Location: Hybrid working arrangements apply.
BPSS Check required
Manager/Timesheet Approver: Richard Bartlett
Job ID:
83513
Published date:
27/02/2025
Summary
JOB DESCRIPTION
|
Job Title: Head of Digital Transformation
|
|
|
Faculty/Directorate: Digital and Technical Services
|
Grade: I |
|
Location: High Wycombe Campus (and travel to Uxbridge, Aylesbury and Great Missenden may be required) |
Hours: 37 |
|
Responsible to: Director of Digital and Technical Services
|
|
|
Responsible for: Digital Transformation Team
|
|
|
Job Purpose: To be accountable for the overall management and co-ordination of the Digital and Technical Services (DTS) Directorate portfolio of change programmes and projects (infrastructure, business systems and academic applications) in support of the University’s strategic objectives.
To practice an inclusive approach and support building an inclusive university community where people can be themselves.
|
|
Main Duties & Responsibilities of the role:
- Assist the Director of Digital and Technical Services with the strategic planning of change programmes and projects to support the achievement of the University’s strategic priorities.
- Have overall responsibility for designing, implementing and maintaining an annual planning cycle and a project portfolio management framework, within which all new change projects can be appraised, monitored and reviewed throughout their lifecycle to support the maintenance of the Directorate’s Service Catalogue.
- Be responsible for the DTS project portfolio and oversee the process of project identification, prioritisation, approval and initiation, ensuring that all projects fit within the strategy of the Directorate and wider University.
- Have overall responsibility for the Directorate’s change function working in concert with University’s change boards and other project boards to ensure that all changes are appropriately appraised and approved.
- Be accountable for the management of projects within the DTS programme of work, working closely with the Infrastructure and Systems Manager, stakeholders and suppliers, to ensure that they are delivered on time, to budget and meet the agreed quality criteria.
- Maintain and report on a balanced plan for the delivery of the DTS project portfolio, which includes the project delivery schedule, resourcing plan and budget, and takes into account the strategic fit and risks.
- Manage the business partner function to provide a strategic interface between DTS and University departments for the purpose of business technology strategy development, solution discovery, service improvement, risk management and relationship management.
- Oversee the development of policies and processes for managing change and project delivery to ensure that projects are scoped, planned, initiated and delivered effectively.
- Support the delivery of projects by providing specialist advice and guidance regarding digital project management, governance and benefits realisation.
- Co-ordinate the work of multi-skilled virtual teams across the different technical teams and manage the technical resources to deliver projects on time and within budget.
- Work closely with other members of the DTS Directorate Leadership Team to manage the budget, seeking service efficiencies and performance improvements wherever possible.
- Play a key role in the DTS Directorate’s incident management process, deputising for the Director of Digital and Technical Services in a major incident or crisis situation as necessary.
- Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
- Perform such other duties temporarily or on a continuing basis, as may reasonably be required.
- Fulfil Line management responsibilities including recruitment and selection, performance management, professional development, motivation, health & safety and wellbeing.
- Perform supervisory duties including motivating and supporting team members, giving direction and feedback and ensuring adequate staffing cover.
PERSON SPECIFICATION – Essential Criteria Only
A = Application T = Test I = Interview
|
Education, Qualifications & Training |
Means of Testing |
|
Degree level education or relevant professional qualifications |
A/I |
|
ITIL Foundation and higher |
A/I |
|
Knowledge & Experience |
|
|
Experience of successfully managing projects through the full project life cycle, managing challenges involved in complex projects and resolving complex issues. |
A/I |
|
Knowledge of programme and project portfolio management. |
A/I |
|
Knowledge and experience of systems analysis and business analysis. |
A/I |
|
Knowledge and experience of the full system development lifecycle. |
A/I |
|
Experience of coaching, mentoring and completing staff reviews and appraisals |
A/I |
|
Experience of working within a Higher Education establishment. |
A/I |
|
Delivering an excellent customer experience |
A/I |
|
Skills |
|
|
Good verbal communication and interpersonal skills. |
A/I |
|
Encourages and demonstrates open communication within the project team. |
A/I |
|
Ability to address delicate situations and handle conflict in such a way as to maximize opportunity and minimize exposure to risk. |
A/I |
|
Possesses highly developed analytical skills. |
A/I |
|
Excellent report writing skills. |
A/I |
|
Digitally able and proficient in Microsoft tools |
A/I |
|
Special Requirements |
|
|
Work on-call/out of hours/weekend to support the delivery of projects as required. |
I |
|
Travel to remote sites as required |
I |
Behavioural INDICATORS
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University. The three key behavioural indicators for this post are as follows:
|
Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
|
|
Working together Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
|
|
Achieving results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
|
|
|
|
|
Page 1 of 1
Job ID:
83381
Published date:
19/02/2025
Summary
Job Description
|
Name of Client Organisation: |
Government Digital Service (GDS), Department for Science, Innovation & Technology (DSIT) |
|---|---|
|
Team Name: |
CDDO - Data Architecture |
|
Client Contract Managers: |
Contingent Workforce Programme Office |
|
Contract ID No: |
C820 |
|
Contract Length: |
9 months |
|
Contract Type: |
Temporary |
|
GDS exists to help the government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make government more efficient. Find out more about our work on our GDS Blog
|
|
As a lead infrastructure engineer, you will help set up an infrastructure team in the Central Digital and Data Office to support the delivery of data services
|
|
You will have:
|
|
How your contract will work: |
|
|
Your Employment Status: |
As this is a temporary role you will be classified as a contingent worker or simply ‘worker’.
|
|
Our Partner Suppliers: |
You will be onboarded and paid via one of our partner suppliers who are the intermediary between yourself and us.
Our partner suppliers provide recruitment, onboarding and payroll services.
You will be able to choose from a list of approved umbrella companies provided by the supplier and will select one based on different packages and benefits offered to you. |
|
Your Pay: |
Initially the pay rate will be disclosed when you apply for the role or when you are contacted by the Contingent Workforce Programme Office and/or our partners about the opportunity.
Your pay rate will also be set out in the offer letter and on the work order should you be offered the role.
You will submit timesheets that will be paid in line with our partners’ payroll terms. Usually this means that you will be paid 30 days from the date of first timesheet approval, but it can be sooner depending on the supplier and umbrella company. |
|
IR35 Status: |
Your contract is in scope, which means the off payroll working rules apply.
Unsure about IR35? Find out what it means. |
|
Framework: |
We will engage you via a supplier on a Crown Commercial Service approved framework. The supplier and any other parties in the supply chain will be intermediaries between you and our organisation.
On this occasion we will be engaging you via:
Non Clinical Staffing - RM6277 |
|
Acceptance: |
Your acceptance of the role is confirmed via a signed contract that will be issued to you by our supplier. |
|
Call-off Incorporated Terms:
|
The Call-Off Contract, Core Terms and Joint Schedules' for the framework are available on the Crown Commercial Service (CCS) website. Full call-off terms and conditions can be found athttps://www.crowncommercial.gov.uk/agreements/RM6277 |
|
Our Notice Period (Client): |
0 days |
|
Your Notice Period (Contingent Worker): |
0 days |
This document has been generated at the Government Digital Service by the Contingent Workforce Programme Office. The rights, obligations and terms in this document will be met in accordance with the call-off terms applicable to all suppliers on the Public Sector Resourcing framework (RM3749) and the Non-Clinical Staffing Framework (RM6277).
Job ID:
83249
Published date:
13/02/2025
Job ID:
83117
Published date:
10/02/2025
Job ID:
82915
Published date:
03/02/2025
Summary
Job Description
Job title Senior Analyst/Developer (Front and back end) Department Information and Digital Group
Grade FA7
Job purpose (a brief summary of the role)
To provide technical leadership for the enhancement of and operational support of the University’s core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.).
The role holder will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University. This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments and it expected that it will bring their own voice to the table and contributing ideas to the products and produce clean, scalable and well-documented code whilst providing outstanding customer service. It is expected that the role holder will be flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department.
Duties and responsibilities
1. Working on IT tasks
Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University’s core VLE service (Moodle), Echo360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential.
Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs.
Working collaboratively to design, develop and test solutions. Write documentation of new processes and products to facilitate knowledge
sharing. Strong focus on quality. Define and execute practices such as continuous
integration and test-driven development to enable the rapid delivery of working software.
Communicating positively with users / customers, avoiding technical jargon. Solving technically complex challenges. Applying expertise to issues, implementing clean fixes Responsible for ensuring confidentiality, integrity and availability for data.
Following information security and data management policies ensuring, least privilege and information assurance
Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle
Monitoring of systems and reacting to alerts and abnormal behaviour Liaison and escalation with internal developers and 3rd party vendors
2. Improving IT output
Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes
Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity
Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board
Leading on managing risks around Lifecycle management of systems and services supported by the team
Develop and maintain the learning systems documentation regarding procedures, workflows and data
Document, ensure up-to-date information and co-ordinate Business Continuity best practice for all LS systems
3. Working on Projects
Key role in project teams, providing guidance and expertise on medium and large projects
Escalating challenges, proposing solutions Identifying and raising project risks Provide technical solutions to meet customer requirements Producing high quality defined services, to form part of the service catalogue
Person Specification
The Person Specification focuses on the essential and desirable knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.
Essential
Criterion No. Essential Criterion Description Measured by
E1 Educated at Degree level or the ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and skills in a similar or number of different specialist roles
A & C
E2 An excellent working and technical knowledge (plugin development, integrations, etc.) of Moodle VLE and Echo360 and auxiliary tools
A,B & C
E3 Knowledge of Linux command line development tools and administration A,B & C
E4 Knowledge of up-to-date development methodologies including Agile, version control best practice, test driven development, continuous integration and change control.
A & C
E5 Experience with PHP, CSS, JavaScript, NodeJS and jQuery (E) (Python desirable) A,B & C
E6 Experience in implementing REST APIs and designing REST based APIs. A & C
E7 Ability to communicate complex technological information/issues across a wide range of audiences with differing technological know-how (written and verbally)
A & C
E8 Self-motivation, the ability to work under pressure and to work effectively as part of a team.
A & C
E9 The ability to quickly learn new skills, solve problems and deliver quality solutions.
A & C
E10 Good documentation skills. A & C
E11 Well-developed interpersonal and communication skills required for project & team work, user support & collaboration.
A & C
E12 Experience of providing user support whilst demonstrating outstanding customer service skills.
A & C
E13 Analytical, diagnostic, and problem solving skills. A & C
Desirable Criterion No.
Desirable Criterion Description Measured by
D1 PRINCE2 foundation or equivalent A & C
D2 ITIL4 foundation or equivalent A & C
D3 Development experience within a HEI environment. A & C
D4 Working knowledge of Azure cloud environments A & C
D5 Demonstrably active in the Moodle and/or other e-learning communities. A & C
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