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Storage & Backup SME (DV Cleared)
Duration: 6 Months
Location: Milton Keynes & remote (hybrid working)
Rate: £500 per day
IR35 Status: Inside
Start: ASAP
We require a Storage & Backup SME (DV Cleared) for our Government client to provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies.
This is a critical role to ensure data availability, integrity and recoverability within a secure, regulated environment. You will be supporting various tiered systems within the physical storage and backup skills and technology space.
You will support a wider team of skilled technicians who support various Government platforms and services. You will provide BAU support and project deliverables too.
Also to support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements.
As the Storage & Backup SME (DV Cleared) you will possess a strong technical depth and experience supporting business critical systems - this is essential.
You will also be key in leading conversations around environment development and growth utilising automation techniques to improve the infrastructure.
Essential Skills & Experience required:
DV Clearance - essential *
In-depth experience with Veeam Backup and replication
Strong knowledge of NetApp storage platforms
Backup, restore and disaster recovery design and testing
Data protection in secure and regulated environments
Capacity planning and performance optimisation
An understanding of backup encryption retention and compliance requirements
Proven experience supporting enterprise backup, restore and storage platforms
Desirable Certifications - Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA) or equivalent demonstrable experience
If this role is of interest, then please email your CV to: joanne.stanley@certes.co.uk
Microsoft 365 Engineer
Duration: 6 Months
Rate: £600 - £645 per day
Location: Manchester & remote (hybrid)
Start: ASAP
IR35 Status: Inside
We require a M365 Engineer for our higher education client to support and maintain their enterprise M365 platform during a period of significant transformation across their digital workplace.
You will be part of their IT Services team and provide BAU and 2nd/3rd line support across their core M365 services, whilst also contributing to key strategic initiatives which include the roll out of M365 Copilot, the transition from Zoom to MS Teams and the ongoing governance and support of the Power Platform.
You will play a critical role in maintaining platform stability, supporting users and internal teams, and ensuring successful delivery of platform changes and improvements. You will work closely with their various teams, and project stakeholders to ensure continuity of service and successful delivery of roadmap initiatives.
This is a hands-on operational and engineering role within a large, complex Microsoft 365 environment.
Essential Skills/Experience required:
We require a M365 Engineer who possesses strong hands-on M365 engineering and operational support experience in enterprise scale environments.
- Strong hands-on experience supporting and administering core Microsoft 365 services, including:
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Exchange Online
- Strong troubleshooting and 2nd/3rd line support experience across Microsoft 365 services
- Experience supporting collaboration platform migrations (e.g., Zoom to Teams, tenant migrations, or similar)
- Experience administering and supporting Power Platform (Power Apps, Power Automate), including governance and environment management
- Experience configuring and maintaining Microsoft 365 tenant settings
- Experience working in operational support roles alongside project delivery
- Strong documentation and knowledge transfer capabilities
Highly desirable:
- Experience supporting or enabling Microsoft 365 Copilot
- Experience working in Higher Education, Public Sector, or similarly complex organisations
- Experience with Entra ID (Azure AD), identity and access management, and integration with Microsoft 365
- Understanding of Microsoft 365 security and compliance capabilities
- Experience supporting Teams telephony, meetings, and collaboration optimisation
- Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent)
You will demonstrate deep technical experience supporting and administering Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online in a live enterprise environment.
Have proven experience supporting Microsoft 365 platform changes, migrations, or transformation initiatives - have experience contributing to projects such as Teams migrations, platform rollouts, tenant configuration, or similar Microsoft 365 transformation activities.
Also to possess strong troubleshooting and stakeholder engagement skills
If this role is of interest then please email your CV to: joanne.stanley@certes.co.uk
System Integration SME (Niche)
Duration: 12 Months
Location: Warwickshire & remote (hybrid
Rate: £500 per day (negotiable)
Start: ASAP
IR35 Status: Outside
Role Overview:
A System Integration SME (Niche) is required for our public sector client who are migrating to a new records management system - Niche. This will be one of the largest and most complex change programmes the client has undertaken for a number of years, and as the System Integration SME, you will play a critical role in designing, delivering and assuring system integrations between the Niche RMS and internal and external systems, ensuring secure, reliable and performant data exchange in support of their business.
Essential Skills & Experience required:
As the Systems Integration SME you will provide Niche RMS integration expertise for their implementation programme.
Possess proven experience as an Integration SME or Architect
A strong understanding of API, messaging and batch integration patterns
Have experience integrating enterprise systems in complex environments
Familiarity with Niche RMS
An understanding of records management and operational data flows
Experience working within the public sector or policing sector is desirable
Knowledge of security standards, authentication and data protection
Experience working with integration middleware or platforms
Responsibilities include:
Design and deliver integrations aligned to the target architecture and client requirements. This will include multiple local and national client systems and will include progression of existing integrations available for Niche RMS and relevant systems.
Ensure integrations are secure, resilient, and compliant with information assurance standards.
Enable effective data flows between systems and to support operational processes.
Support programme delivery at pace while reducing integration risk.
Core scope includes (but is not limited to)
Review of existing integration landscape and interface documentation
Definition of integration patterns, standards, and best practice
Design of interfaces between Niche RMS and upstream/downstream systems
Support for real-time, near-real-time, and batch integrations
Collaboration with the Niche supplier on supported integration approaches
API, message-based, and file-based integration design
Error handling, monitoring, and reconciliation design
Security design including authentication, authorisation, and data protection
Support for integration testing, defect resolution, and go-live
Documentation of integration designs and operational procedures
If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk
SQL DBA (Niche RMS)
Duration: 12 Months +
Location: West Midlands & remote (hybrid)
Rate: £500 per day (negotiable)
IR35 Status: Outside
Start: January 2026
A SQL DBA is required our public sector client who are migrating to a new records management system called Niche RMS.
To facilitate with the on-boarding of this, we are looking for an experienced SQL DBA who possesses a background and experience of delivering Niche.
The role will be hybrid working.
To apply for this role please email your CV to Joanne Stanley: joanne.stanley@certes.co.uk
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
Senior Performance Analyst
Duration: 6 Months
Rate: £600 per day
Location: London & remote (hybrid)
IR35 Status: Inside
Start: ASAP
A Senior Performance Analyst is required for our Government client to be the lead voice for data and analysis within a multidisciplinary agile product team.
You'll be responsible for analysing user behaviours within their digital and publishing applications. Focus on digital (web and app) analytics, and also work with data from other sources such as third-parties, surveys and user feedback. Your insights will drive prioritisation, helping product owners to focus on features that work best for users.
Essential Skills & Experience required:
- Strong proficiency with digital analytics platforms, such as Google Analytics (for web and app tracking), Google Tag Manager, Facebook analytics, X analytics.
- Experience working with high volumes of data and multiple data sets,using appropriate tools such as Google BigQuery or other APIs
- Experience of working in an agile, project-based environment, focused on delivering user needs
- Demonstrable success in developing implementation strategy, roadmaps, new processes, measurement frameworks, instrumentation, quality assurance, administration and analysis
- Detailed understanding of and experience of using different data tools to transform and analyse different data sets e.g. Looker Studio, Tableau or Power BI.
- SQL knowledge or similar coding languages for extracting, manipulating and investigating data
- Experience of gathering and understanding technical requirements and working with developers to build suitable technical solutions
- Strong data storytelling skills - discovering and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority
- Ability to upskill non-technical team members so they can understand data and analytics, and ensuring they can contribute effectively to the broader goals of the team.
- Experience working with data protection colleagues and/ or a working understanding of data privacy legislation for compliant collection of data e.g. UK GDPR, EU GDPR, PECR
- Strong grasp and experience of statistical methods and AB/MV testing
Responsibilities include:
As the Senior Performance Analyst you will:
Provide leadership to product and service managers to identify what needs to be measured, develop hypotheses and test what success looks like.
Own the management and development of analytical instrumentation and be responsible for accurate data collection implementation, to influence the Product manager to make evidence-based decisions
Own and manage strategic work - e.g. community building and training; or analytics implementation policies for products; benchmarking and agreeing common performance indicators
Working closely with user researchers to combine the ‘what’ and ‘why’ of user behaviour.
Influencing product managers and developers across government, by developing strategies and recommendations for product improvements, based on the analysis of user data
Lead the production of accurate, engaging and actionable analysis, using judgement to tell engaging stories with data, relevant to the appropriate audience (from ministers to junior colleagues)
To apply to for this role please email your CV to: joanne.stanley@certes.co.uk
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
Lead Technologist
Duration: 6 Months
Location: London & remote (hybrid)
Rate: £675 per day
IR35 Status: Inside
Start: ASAP
Role Overview:
A Lead Technologist is required for our Government client to support the creation and delivery of public sector legacy technology strategy and gain endorsement.
You will identify and develop existing principles, standards, best practice and assurance approaches and promote them.
You will work with vendors to maximise their offer to the public sector, and help upskill others across the public sector in your work and technology modernisation practices.
The Client is responsible for driving digital transformation focused on users. They help build and maintain common platforms, products and tools for others to use and create great public services that are both accessible and easy to use.
Essential Skills & Experience required:
As the Lead Technologist you will possess the following:
- Experience supporting the setting and delivery on a vision and leading digital and data change, with specific focus on service and technology modernisation
- Experience designing and building technology and be able to use this to build credibility with others, evaluate proposals and decide an execution approach
- Proficient in engaging with suppliers/vendors both formally and informally
- Create written content and present to senior stakeholders, both technical (such as CTOs / CDOs across Government) and non-technical
- Be keen to share your learning with those around you through coaching and mentoring
- Understand the opportunities and issues delivering digital services and/or technology in government and the wider public sector
T Technical skills
- You will be at the top skill levels in your Digital & Data specialism, most likely from the Architecture group, with experience across Data, IT Operations or Software Development.
- Also hold relevant industry certifications eg: AWS or MS Azure
Possess on premise application modernisation, which range across any technology provider, taking old legacy and re-purposing for public cloud
Understand dependencies of operational support and commercial process for outsourcing
End to end lifecycle management and legacy modernisation
Experience of leading end-to-end technology and/or digital service modernisation
Technical skills - nice to have would be any Oracle, VMWare or Hyper-V
Agile delivery
An understanding of Government commercial framework