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Software Engineer (Full Stack)
Duration: 6 Months
Location: London & remote (hybrid)
Rate: £675 per day
IR35 Status: Inside
Start: ASAP
Role Overview:
A Software Engineer is required for our Government client who are building a programme to help the education sector make evidence based decisions about the use of AI tutors in schools. At its centre is a data labelling platform that underpins their evidence led approach. A full stack Software Engineer is required to take hands-on ownership of this platform during a critical phase of delivery.
They are moving from early prototypes into a phase where the platform must be reliable and usable at wider scale. That transition needs dedicated engineering capacity to help the client deliver robust software and documentation which they can continue to build on.
Their Artificial Intelligence is a growing unit of expert engineers (applied AI, evaluation, platform), cross-cutting functions (design, product, delivery, ops) working together to deliver transformative AI for the public.
Essential Skills & Experience required:
As the Software Engineer (Full Stack) you will possess the following:
Strong production experience building and shipping full-stack web applications with TypeScript and React (or close equivalents), backed by a relational database such as PostgreSQL.
Comfort picking up and refactoring an existing codebase - making it smaller and clearer, not just larger.
A working understanding of web accessibility (WCAG 2.2 AA) as a baseline, and the ability to work to a defined design system such as GOV.UK.
Practical experience deploying and operating services on a major cloud platform (GCP preferred), and a healthy testing habit to match
Desirable Skills include:
Experience contributing to open-source projects or working to GDS service standards.
Some Python, or experience with applications that integrate LLMs.
You will be a genuine self-starter who takes initiative without waiting to be tasked and comfortable working alongside designers, user researchers, and non-engineers as real partners
Responsibilities include:
Maintaining and refactoring an existing full-stack codebase to keep it accessible, performant, and easy for others to work in
Designing and shipping new features end-to-end - from database schema through to accessible UI - as the programme's needs evolve
Translating updates from their wider research and methodology work into reliable, well-tested changes in the product
Partnering with User-Centred Design colleagues so the application is shaped by real user need rather than assumption
Documenting the system clearly - architecture, decisions, and day-to-day operations - so internal and external contributors can pick the work up quickly
Working in the open: reviewing pull requests, triaging issues, and engaging thoughtfully with the project's wider team.
The key essential areas for this role include:
1)Five years experience in Full Stack Software Development
2) Full stack Next JS / Typescript / React Experience
3) Modern database stacks - PostgreSQL / Prisma Experience
4) Cloud Platform, Infrastructure, CI/CD Experience
5) Experience using AI coding
Specific knowledge and experience includes:
Comfortable navigating ambiguous requirements
Happy to work in a cross-functional teams
Hands-on experience building with LLMs and AI APIs
As the Software Engineer (Full Stack) you will:
- Build and maintain an existing full-stack Next.js / React / TypeScript application backed by PostgreSQL (Prisma).
- Translate data labelling methodology into product, working closely with colleagues building evaluation pipelines to ensure the annotation flows, task allocation, and rubrics capture exactly the data and structure their methods require.
- Integrate and orchestrate multiple LLM providers (from frontier AI labs).
- Own infrastructure and CI/CD: Terraform on GCP (Cloud Run, Cloud SQL), Docker, and automated deploys via GitHub Actions.
If this role is of interest please email your CV to: joanne.stanley@certes.co.uk
OFFICIAL
OFFICIAL
Statement of Requirements (SOR)
RM6277 - Non Clinical Staffing
Mini Competition - Lot 3
FCDO Services Campaign Ref:
XLY120/NCS/6277/26/56
Role: QA Test Manager
Contents
1 Supplier Guidance 1
2 Requirements 1
3 Employment Status 1
4 Scope and Objectives 1
5 Number of Roles 1
6 Skills and Experience 1
7 Submission Process 1
8 Budget and Charges 1
9 Contract Duration 1
10 Contracted Hours & Additional Charges 1
11 Location & Hybrid Working 1
12 Overseas Travel 1
13 Expenses 1
14 Notice Period 1
15 Constraints 1
15.1 Professional Conduct 1
15.2 Security Clearance/Vetting 1
15.3 Current/Previous Work with FCDO Services 1
16 Skills and Knowledge Transfer 1
17 Hiring Manager 1
- Supplier Guidance
FCDO Services is a trading fund of the Foreign, Commonwealth and Development Office (FCDO) - www.fcdoservices.gov.uk.
Attached is our Supplier Guidance.
- Requirements
The QA Test Manager is responsible for ensuring the success and quality of the testing process so that products and services are of the highest possible quality for our customers. They design and execute test plans and carry out exploratory testing as part of a broader risk-based approach.
- Employment Status
Following assessment of this role using the HMRC IR35 CEST Tool, FCDO Services confirm the result as:
Off-payroll working rules (IR35) apply
A copy of the IR35 CEST Tool assessment is provided alongside this SOR and is available on request at any time.
To ensure compliance with the off payroll working rules, HMRC and tax regulations, deductions must be made by either:
- PAYE via Supplier
Deductions will be made after FCDO Services pays the supplier but before the supplier pays the contractor.
- Engagement via Umbrella Company
Deductions will be made through a compliant UK based Umbrella Company that is compliant with all relevant laws and regulations. The Freelancer & Contractor Services Association (FCSA) lists accredited Umbrellas.
The IR35 CEST Tool assessment will remain current throughout the Call-Off Contract and any Call-Off Extensions. In the event the determination changes a revised assessment will be issued by FCDO Services.
- Scope and Objectives
Define the test strategy and lead its implementation ensuring that the test policy and processes meet ISO standards
- Construction of a Test Solution and management of end to end testing based on Business and/or Operational requirements
- Responsible for Test improvement and optimisation
- Responsible for implementation and maintenance of any test management tooling
- Engage with Business and/or Operational Stakeholders to gain agreement to the proposed test solution
- Create test documentation to support the agreed test solution
- Manage a team of testers with coaching and mentoring to ensure that all test solutions are successful and signed off by the end user
- Manage all defects and liaise between Business and/or Operational Stakeholders and software developers to ensure the defect management reflects the Business and/or Operational priorities
- Support the Go-Live/Production deployment activities of the Business and/or Operational solution
- Have expert technical understanding and provide advice to project teams
- Engagement of Business and/or Operational Stakeholders to gain agreement to the proposed Test Solution
- Design Test solution to encompass all, or some, of the following types of testing:
- Functional Testing
- System Integration Testing
- Non Functional Testing (such as Performance, Interface, Usability, Failover testing)
- Manage test estimations for the Programme/Project
- Creation of a Test Schedule that feeds into the Main Project Plan/Schedule (or Operational Plan)
- Creation of a Test Traceability Matrix document to monitor test coverage and test progress
- Number of Roles
1
- Skills and Experience
• Knowledge of continuous integration (CI) and continuous delivery (CD) • Basic Networking knowledge (e.g. Cisco)
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It is required that any mandatory qualifications requested are checked and verified by the supplier. FCDO Services retains the right to request evidence of such checks.
- Submission Process
Suppliers should submit all CV’s to FCDOServices.Recruitment@fcdo.gov.uk by 01/06/26.
A maximum of 3 CV’s per supplier are allowed to be submitted.
- Budget and Charges
Pay Bands are determined by the Framework and Lot. Where there are overlapping Pay Bands, suppliers are required to apply the lower Pay Band. The High Cost Area Supplement is not applicable.
For AWR Agency Workers, the pay will be in line with a permanent employee.
Fee Type
Daily.
Maximum FCDO Services Charge Rate (including Supplier Fee)
£550.
- Contract Duration
The Call-Off Contract will be for 6 Months.
The maximum permitted duration of the Call-Off Contract is 24 Months.
- Contracted Hours & Additional Charges
Contractor
The core working hours are flexible, but normally start between 8.00am and 9.30am and finish between 4.30pm and 6.00pm, with up to 1 hour for lunch. The individual will be expected to work a Standard Professional Working Day of a minimum 7.5 hours per day.
A Standard Professional Working Week (based on 5 Days a week) is a minimum of 37.5 hours per week up to a maximum of 48 hours per week in order to meet specific business objectives (exclusive of lunch breaks). This will be at no additional cost to their agreed charge rate.
FCDO Services are unable to guarantee any work or usage of contractors. The Purchase Order will provide commercial cover with approx. usage for the stated duration.
The Call-Off Contract will be for 5 Days a week.
- Location & Hybrid Working
FCDO Services operates a hybrid working model (for applicable roles) where a minimum of 60% of working time shall be on site in the workplace. Any fully remote or home working arrangements will be temporary (unless agreed otherwise).
This role has been identified as a hybrid working role with the contracted location as Hanslope Park (Milton Keynes, MK19 7BH). The role holder shall adhere to the Hybrid Working Policy and any changes
Contractor
The work will primarily be carried out at the location specified above with occasional visits to locations in London and the Milton Keynes area. The cost of travel from the candidates home to and from these locations will be covered within the daily rate. If there is a requirement to attend meetings at client sites in the UK (outside of London or the Milton Keynes area) then the cost of this travel will be reimbursed in line with FCDO Services Contractor Expenses Policy.
- Overseas Travel
Not applicable.
- Expenses
Only necessary actual business related costs by a contractor whilst undertaking contracted activities will be reimbursed where such expenses are in line with FCDO Services Contractor Expenses Policy and have been pre-approved by the Hiring Manager or their authorised representative.
All expenses must be claimed through the supplier and evidenced with vendor specific receipts detailing the cost incurred.
- Notice Period
Seven (7) Calendar Days.
- Constraints
- Professional Conduct
All staff matters must be conducted according to standard expectations and arrangements, with full consultation and agreement with FCDO Services HR.
- Security Clearance/Vetting
Candidates submitted for this role must be British nationals, and be able to confirm:
- They are a British citizen and do not hold any other nationality.
- They have been a resident in the UK for at least two of the last five years
Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained.
The security clearance required for this role is SC.
Although advantageous, it is not a requirement that a candidate already holds Security Clearance.
Candidates who do not currently hold clearance must be able to obtain the appropriate level of clearance for the role specified. Short-listed candidates will be submitted for vetting procedures before being formally offered the position. This process can take 6-8 weeks.
Please consider this in relation to the urgency of this requirement when submitting your bid.
- Current/Previous Work with FCDO Services
Candidates are not permitted to be re-engaged in the same or similar contractor role within a 6 month basis per the ‘Use of Contractors in FCDO Services Policy’. Where a candidate moves to a different contractor role, there must be a break between roles of at least 1 month.
You will need to complete a self-declaration on the Contractor Selection Summary to confirm the candidates put forward have not worked for FCDO Services within the previous 6 months in a same or similar contractor role.
Supplying incorrect or false information will result in the candidate being rejected from the campaign.
- Skills and Knowledge Transfer
Contractors will be expected to deliver skills and knowledge transfer of their contracted work, technical expertise and experience during their contracted time. This will be at no additional cost to their agreed charge rate.
- Hiring Manager
This role reports directly to Nicola Moseley
OFFICIAL
Content Designer (M365 Copilot)
Duration: 6 Months
Rate: £418 per day
Location: Hybrid - Remote and onsite at Manchester as/when required
IR35 Status: Inside
Start: ASAP...
Role Overview:
A Content Designer is required for our higher education client to work on their M365 Copilot programme to support the delivery of effective, user-centred guidance and training materials.
You will work closely with their Human-Centred Desgin (HCD) Consultant and the Academic Lead, and this role will ensure that M365 Copilot enablement is clearly communicated and aligned to the practical needs of teaching and learning.
As the Content Designer you will focus on developing accessible, engaging and reusable content that supports academic, students and professional services colleages in understanding and applying Copilot tools in real education contexts.
Essential Skills & Experience required:
As the Content Designer M365 Copilot you will possess the following:
- Proven experience as a Content Designer, Content Strategist, Technical Writer or similar role.
- Strong understanding of user‑centred and human‑centred design principles.
- Experience creating digital learning or training content, ideally within an educational or public‑sector environment.
- Ability to translate complex technical concepts into clear, concise and practical guidance.
- Excellent written communication skills, with strong attention to structure, tone and readability.
- Experience working collaboratively within multidisciplinary teams.
- Knowledge of accessibility standards (e.g. WCAG) and inclusive content design
- Understand different prototyping techniques, from paper sketches to coded prototypes, and be able to build at least basic prototypes to demonstrate the content they produce
Desirable
- Familiarity with Microsoft 365 tools and/or AI‑enabled productivity tools.
- Understanding of Teaching and Learning practices within higher education.
- Able to run user testing sessions to gather feedback on the content and prototypes.
Responsibilities include:
- Design, write and maintain clear, user‑centred content to support the M365 Copilot Programme that creates a unified, coherent and navigable user experience.
- Develop training materials (e.g. guides, learning pathways, walkthroughs and scenarios) that are directly applicable to Teaching and Learning use cases.
- Collaborate with the HCD Consultant to translate user research insights into effective content and learning experiences.
- Work with the Academic Lead to ensure content reflects academic practice, pedagogical priorities and institutional standards.
- Adapt content for different formats and channels, including self‑service resources, presentations, workshops and digital platforms.
- Apply inclusive design and accessibility principles to all content produced.
- Iterate content based on feedback, analytics and evolving user needs.
Configuration Analyst (Niche RMS)
Duration: 12 Months
Location: West Midlands/Remote (hybrid)
Rate: £500 per day
IR35 Status: Outside
Start: ASAP
We require a Configuration Analyst(Niche RMS) for our public sector client to work on a large and complex change programme.
As the Configuration Analyst; this role will focus on configuring the Niche system at pace in line with the clients agreed business requirements, target design and standards.
You will play a key role in shaping, configuring and establishing the Niche Records Management system to support their operational needs whilst working closely with the programme business stakeholders, architects and the Niche supplier.
Essential Skills & Experience required:
Proven hands-on experience configuring Niche RMS *essential*
Possess a strong understanding of Niche data structures, workflows and configuration options
Experience configuring security roles, permissions and validations
Able to configure solutions that support high volume operational use
An understanding of operational processes and records management
Awareness of compliance, audit and information management requirements
Responsibilities include:
Configure Niche RMS in line with approved designs, standards and requirements
Deliver configuration to support the programme milestones and migration timelines
Ensure configuration supports data migration, operational processes and compliance needs
Enable a stable, performant and supportable Niche solution for go-live and beyond
Provide knowledge transfer to the post-implementation support team including robust documentation
Configure Niche modules, entities, workflows, forms and rules
Translation of business and operational requirements into Niche configuration
Configuration of validation rules, mandatory fields and business logic
Support data for model alignment with migration activities
Support for role based access control and security configuration
Provide support for integrations and interfaces
Configuration support for testing, rehearsal and production environments
Troubleshoot configuration related issues
Documentation and handover to internal teams
If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk