Additional Info

£300 - £350 per day to the candidate

Only 2 days a week, both days ideally on campus (Thursday, and other day TBC)

2-month assignment (to start ASAP)

Inside IR35

Start ASAP

 

End User Team - Windows Platform & Application QA/SW Tester

 

The University of Warwick is recruiting for a Windows Platform and Application Tester to support migration from Windows 10 to Windows 11.

 

• The role will focus on preparing, validating, and deploying applications and systems in a secure and efficient environment
• Performing requirements analysis to determine application and system readiness for Windows 11.
• Building and configuring Windows 11 systems, ensuring driver and hardware compatibility.
• Developing comprehensive test plans and test scripts for both manual and automated testing of the Windows platform and associated applications.
• Executing testing across multiple levels – including functional, integration, and system testing – to ensure application compatibility and system stability.
• Managing the defect lifecycle, including documenting issues, working with stakeholders to resolve them, and retesting as needed
• Validating and testing core apps and user profiles, confirming smooth transition from Windows 10 to 11.
• Creating and maintaining task sequences and scripts for automated builds and rollouts.
• Supporting the configuration of group policies, user profiles, and key applications.
• Collaborating with cross-functional IT teams to prepare for deployment and ensure user readiness.

 

Key skills

A proven track record within a similar role.

Knowledge of Intune, SCCM, Windows 10 and 11 is essential.

Experience of HE or larger Public Sector organisation would be beneficial.

 

OFFICIAL

Statement of Requirements (SOR)

RM6277 - Non Clinical Staffing

Mini Competition - Lot 2

 

FCDO Services Campaign Ref:XLY120/NCS/6277/25/11b

Role: Knowledge and Information Manager

 

Contents

1   Supplier Guidance   1

2   Requirements   1

3   Employment Status   1

4   Scope and Objectives   1

5   Number of Roles   1

6   Skills and Experience   1

7   Submission Process   1

8   Budget and Charges   1

9   Contract Duration   1

10   Contracted Hours & Additional Charges   1

11   Location & Hybrid Working   1

12   Overseas Travel   1

13   Expenses   1

14   Notice Period   1

15   Constraints   1

15.1   Professional Conduct   1

15.2   Security Clearance/Vetting   1

15.3   Current/Previous Work with FCDO Services   1

16   Skills and Knowledge Transfer   1

17   Hiring Manager   1

1. Supplier Guidance

FCDO Services is a trading fund of the Foreign, Commonwealth and Development Office (FCDO) - www.fcdoservices.gov.uk.

 

 

Attached is our Supplier Guidance.

1. Requirements

To provide Knowledge and Information management to M365 migration project and another project. Time is to be split evenly between the two projects.

1. Employment Status

 

A copy of this assessment is available on request. It should be noted that substitution capability will be applied to the Call-Off Contract, subject to identification of the successful candidate.

 

1. Scope and Objectives

Oversight of allocated systems supporting information and records management, data governance, information architecture and knowledge management ensuring that they work in an integrated fashion and are appropriately supported and developed to guarantee a high and continuing level of efficiency benefit to the organisation.

Responsible for engaging with stakeholders and assisting/advising on embedding records management, information management, intellectual property through the information asset register process.

Responsible for the provision of day to day advice on knowledge and information management to staff and stakeholders in relation to specific area of responsibility.

Attendance at meetings such as DAA, meetings with the system/product owners and the project teams.

1. Number of Roles

 

1.

1. Skills and Experience

Qualifications

Relevant RQF level 3 qualification.

Experience of content management systems and database management.

Technical knowledge of organizing information including – Taxonomies, dictionaries and glossaries, meta-tagging and standards.

 

Skills

Information architecture

Information management

Records management

Governance

Stakeholder management

Risk management

 

It is required that any mandatory qualifications requested are checked and verified by the supplier. FCDO Services retains the right to request evidence of such checks.

1. Submission Process

Suppliers should submit all CV’s to FCDOServices.Recruitment@fcdo.gov.uk by Wednesday 16th July 2025

 

A maximum of 4 CV’s per supplier are allowed to be submitted.

1. Budget and Charges

Pay Bands are determined by the Framework and Lot. Where there are overlapping Pay Bands, suppliers are required to apply the lower Pay Band. The High Cost Area Supplement is not applicable.

 

For AWR Agency Workers, the pay will be in line with a permanent employee.

 

Fee Type

 

Daily.

 

Maximum FCDO Services Charge Rate (including Supplier Fee)

£500.

1. Contract Duration

The Call-Off Contract will be for 6 Months.

 

The maximum permitted duration of the Call-Off Contract is 24 Months.

1. Contracted Hours & Additional Charges

 

Contractor

The core working hours are flexible, but normally start between 8.00am and 9.30am and finish between 4.30pm and 6.00pm, with up to 1 hour for lunch. The individual will be expected to work a Standard Professional Working Day of a minimum 7.5 hours per day. A Standard Professional Working Week is a minimum of 37.5 hours per week up to a maximum of 48 hours per week in order to meet specific business objectives (exclusive of lunch breaks). This will be at no additional cost to their agreed charge rate.

 

FCDO Services are unable to guarantee any work or usage of contractors. The Purchase Order will provide commercial cover with approx. usage for the stated duration.

1. Location & Hybrid Working

This role has been identified as an on-site only role with the contracted location as Hanslope Park (Milton Keynes, MK19 7BH) and FCDO, King Charles Street (Whitehall, London, SW1A 2AH). The role holder will need to commute to and attend site to carry out their work for the contracted term.

 

There will definitely be a need for them to go to both offices regularly. I am not saying that there is no working at home but as the projects move on this will become less and less.

 

Attendance to the workplace and interaction with others has many benefits, promotes wellbeing, and allows face-to-face collaboration and creativity.

 

Non-compliance with the Hybrid Working Policy and/or refusal to attend site (unless agreed otherwise) may result in suspension of the contract or termination.

 

The work will primarily be carried out at the location specified above with occasional visits to locations in London and the Milton Keynes area. The cost of travel from the individual’s home to and from these locations should be covered within the daily rate. If there is a requirement to attend meetings at client sites in the UK (outside of London or the Milton Keynes area) then the cost of this travel will be reimbursed.

 

Contractor

The work will primarily be carried out at the location specified above with occasional visits to locations in London and the Milton Keynes area. The cost of travel from the candidates home to and from these locations will be covered within the daily rate. If there is a requirement to attend meetings at client sites in the UK (outside of London or the Milton Keynes area) then the cost of this travel will be reimbursed in line with FCDO Services Contractor Expenses Policy.

1. Overseas Travel

Not applicable.

1. Expenses

Only necessary actual business related costs by a contractor whilst undertaking contracted activities will be reimbursed where such expenses are in line with FCDO Services Contractor Expenses Policy and have been pre-approved by the Hiring Manager or their authorised representative.

 

All expenses must be claimed through the supplier and evidenced with vendor specific receipts detailing the cost incurred.

1. Notice Period

Thirty (30) Calendar Days.

1. Constraints

1. 1. Professional Conduct

All staff matters must be conducted according to standard expectations and arrangements, with full consultation and agreement with FCDO Services HR.

1. 1. Security Clearance/Vetting

Candidates submitted for this role must be British nationals, and be able to confirm:

• They are a British citizen
• They have been a resident in the UK for at least two of the last five years

 

Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained.

 

The minimum Security Clearance required for this role is SC but we would prefer DV, but if SC then would want to put them through DV once in post.

 

No dual nationals. British passport holder only. This requirement is in line with forthcoming Government security group guidance and the role requires access to T2 and T3 on a regular basis.

 

Although advantageous, it is not a requirement that a candidate already holds Security Clearance.

 

Candidates who do not currently hold clearance must be able to obtain the appropriate level of clearance for the role specified. Short-listed candidates will be submitted for vetting procedures before being formally offered the position. This process can take 6-8 weeks.

 

Please consider this in relation to the urgency of this requirement when submitting your bid.

1. 1. Current/Previous Work with FCDO Services

Candidates are not permitted to be re-engaged in the same or similar contractor role within a 6 month basis per the ‘Use of Contractors in FCDO Services Policy’. Where a candidate moves to a different contractor role, there must be a break between roles of at least 1 month.

You will need to complete a self-declaration on the Contractor Selection Summary to confirm the candidates put forward have not worked for FCDO Services within the previous 6 months in a same or similar contractor role.

Supplying incorrect or false information will result in the candidate being rejected from the campaign.

1. Skills and Knowledge Transfer

Contractors will be expected to deliver skills and knowledge transfer of their contracted work, technical expertise and experience during their contracted time. This will be at no additional cost to their agreed charge rate.

1. Hiring Manager

Head of Knowledge Information Management

 

This role reports directly to Dayle Starkey the KIM for M365.

 

 

Principle Technologist

(End User Compute)

Job Description

 

Name of Client Organisation:	Government Digital Service (GDS), Department for Science, Innovation & Technology (DSIT)
Team Name:	Digital Workplace / Digital Commercial Centre of Excellence
Client Contract Managers:	Contingent Workforce Programme Office
Contract ID No:	C881
Contract Length:	9 months ( to end FY)
Contract Type:	Temporary

 

 

Who we are:

GDS exists to help the government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make government more efficient. Find out more about our work on our GDS Blog

 

 

What you’ll do:

As Principal Technologist (End User Compute (EUC) Specialist), you will play a key role in designing and enabling the government’s strategic approach to end user computing in the public sector. You’ll be responsible for shaping and delivering the strategy for end user compute services across a complex enterprise environment, ensuring that employees are equipped with the right tools, devices, and experiences to be productive and secure. Your focus will span across hardware, software, and user experience – encompassing traditional end user devices as well as emerging technologies such as virtual desktops, device-as-a-service (DaaS), Windows 365, and AI-powered productivity tools. You’ll work closely with Commercial and Digital Leadership, workplace strategy teams, service providers, and OEM partners to modernise the workplace infrastructure and deliver services that are resilient, scalable, and user-centric. You will: Provide expert technical advice on end user devices and end user compute services to support emerging strategy, policy and processes across government. Work directly on high profile ministerial priorities that will shape the future of the government’s digital workplace. Collaborate with commercial and technical experts in government to design coherent strategy for End User Device provision across the UK Public Sector, balancing value for money with sustainability and digital employee experience. Stay ahead of emerging device trends (e.g. ARM-based laptops, hybrid working solutions, cloud PCs) and assess their impact on our digital workplace. Define and evolve our standards for end user devices, software provisioning, and lifecycle management. Contribute to the strategic direction of device deployment models for a wide variety of organisations. Collaborate with OEMs, system integrators, and managed service providers to deliver scalable EUC solutions. Focus on enabling a consistent, secure, and performant end user experience across device types and personas across the public sector. Support the integration of digital workplace tools such as collaboration platforms (e.g. M365, Teams) and endpoint management (e.g. Intune, Autopilot). Contribute to policies, best practices, and service improvement plans.

 

 

 

 

 

Who you are:

You're a passionate and forward-thinking end user computing expert with a strong grasp of how workplace technologies are evolving. You understand how digital employee experience and device strategy are critical to enabling productivity in a modern, hybrid workplace. You bring both strategic insight and hands-on technical knowledge, and you're comfortable working across business, IT, and vendor landscapes. You will have: Proven experience in designing, delivering, and managing end user compute services in a large enterprise environment. Deep understanding of device lifecycle management, endpoint architecture, and software distribution. Knowledge of emerging EUC trends including Windows 365, cloud-native endpoints, AI-enhanced productivity, and automation. Familiarity with tools like Microsoft Intune, Autopilot, SCCM, and modern MDM/UEM platforms. Ability to influence and collaborate with stakeholders across IT, business functions, and suppliers. Strong analytical, communication, and documentation skills. A mindset focused on innovation, service quality, and end user satisfaction. Desirable: Certifications in Microsoft Modern Desktop (MD-102), Windows 365, or relevant EUC platforms. Experience in enterprise procurement or engagement with OEMs and MSPs. Exposure to change management and digital workplace adoption strategies.

 

 

How your contract will work:
Your Employment Status:	As this is a temporary role you will be classified as a contingent worker or simply ‘worker’.   Find out more about employment status and what it means.
Our Partner Suppliers:	You will be onboarded and paid via one of our partner suppliers who are the intermediary between yourself and us.   Our partner suppliers provide recruitment, onboarding and payroll services.   You will be able to choose from a list of approved umbrella companies provided by the supplier and will select one based on different packages and benefits offered to you.
Your Pay:	Initially the pay rate will be disclosed when you apply for the role or when you are contacted by the Contingent Workforce Programme Office and/or our partners about the opportunity.   Your pay rate will also be set out in the offer letter and on the work order should you be offered the role.   You will submit timesheets that will be paid in line with our partners’ payroll terms. Usually this means that you will be paid 30 days from the date of first timesheet approval, but it can be sooner depending on the supplier and umbrella company.
IR35 Status:	Your contract is in scope, which means the off payroll working rules apply.   Unsure about IR35? Find out what it means.
Framework:	We will engage you via a supplier on a Crown Commercial Service approved framework. The supplier and any other parties in the supply chain will be intermediaries between you and our organisation.   On this occasion we will be engaging you via:   Non Clinical Staffing - RM6277
Acceptance:	Your acceptance of the role is confirmed via a signed contract that will be issued to you by our supplier.
Call-off Incorporated Terms:	The Call-Off Contract, Core Terms and Joint Schedules' for the framework are available on the Crown Commercial Service (CCS) website. Full call-off terms and conditions can be found at: https://www.crowncommercial.gov.uk/agreements/RM6277
Our Notice Period (Client):	0 days
Your Notice Period (Contingent Worker):	0 days

 

This document has been generated at the Department for Science, Innovation & Technology by the Contingent Workforce Programme Office. The rights, obligations and terms in this document will be met in accordance with the call-off terms applicable to all suppliers on the Workforce Solutions framework (RM6288) and the Non-Clinical Staffing Framework (RM6277).

 

 

 

Contractor - Agency Request Form   

 

Request for temporary worker(s) and contractors from an external agency

 

Please complete this form to request a temp/contractor from an external agency and send to temp-agencies@bristol.ac.uk. All agency recruitment is coordinated by the Agencies team within HR Resourcing.    

HIRING MANAGER DETAILS
HIRING MANAGER NAME	Gloria Simoni
HIRING MANAGER CONTACT NUMBER	07719820556
TEMP/CONTRACTOR ROLE INFORMATION
JOB TITLE	Test Analyst
FACULTY / DIVISION Refer to the UOB Org Chart – link here Organisational Structure Chart	Schl/Sect Name ITS Schl/Sect code (e.g 4106): 4…	Dept Name IT Projects Dept Code (e.g 8251): 8…
PREFERRED START DATE	14/07/2025
EXPECTED END DATE OR CONTRACT LENGTH	3 months
ANTICIPATED UOB GRADE IF APPLICABLE	N/A
ANTICIPATED CANDIDATE PAY RATE (DAY RATE CONTRACTORS ONLY) Agency charge and VAT will be added	£300
MAXIMUM AGENCY CHARGE (DAY RATE CONRTRACTORS ONLY)
CONFIRM IR35 STATUS & SEND THE OUTCOME (DAY RATE CONRTRACTORS ONLY) https://www.gov.uk/guidance/check-employment-status-for-tax	Inside IR35
TOTAL HOURS PER WEEK/ SPECIFIC SHIFT PATTERN Standard full time UOB hours are 35 per week	35
OFFICE LOCATION	31 Great George Street, Bristol
BLENDED WORKING EXPECTATIONS i.e. number of days in the office/work from home and which day/days are required onsite	3 days onsite, 2 days remote (this may vary based on testing requirements)
REASON FOR THE ROLE	Short-term requirement for a project test analyst for the Modern Network programme
DESCRIPTION OF THE ROLE/ RESPONSIBILITIES	We are seeking a detail-oriented Test Analyst/Lead to support a large-scale Network Replacement Project (Modern Network) at the University of Bristol. This role will be instrumental in planning, executing, and reporting on User Acceptance Testing (UAT) and end-user device testing, ensuring minimal disruption to staff, faculty, and students. The successful candidate will also contribute to data analysis for Building Discovery for the locations to be cutover, test plan development, and the creation of test scripts tailored to complex university environments. Working with Network engineers, Third Parties and Technical Service Managers to hands on test and co-ordinate Business Verification along with defect investigation and triage, where needed.
ESSENTIAL SKILLS, EXPERIENCE AND TECHNICAL EXPERTISE REQUIRED	1. Test Planning & Preparation Develop comprehensive test plans for UAT and end-user device testing. Collaborate with stakeholders, including IT, faculty, and administrative staff, to define test objectives and acceptance criteria. Ensure test coverage for diverse device types and operating systems (Windows, macOS, iOS, Android, Printers, VOIP, Security systems etc.) used across the university. 2. User Acceptance Testing (UAT) Coordinate and execute UAT (defined as Smoke and Business Verification Testing) across multiple departments and user groups. Facilitate UAT sessions, log issues and feedback, and work with technical teams for resolution. Support business users in navigating test processes and documenting results effectively. 3. End-User Device Testing Test network connectivity, user performance, and compatibility across various end-user devices. Simulate common use cases (e.g., Managed devices, AV, VOIP, security equipment, lecture streaming, remote access, lab software) to validate functionality post-network changes. Monitor and record device-specific issues during transition phases. 4. Data Analysis & Reporting Analyse test data and user feedback to identify trends, issues, or gaps. Produce clear, actionable test reports for technical teams and project stakeholders. Contribute to go/no-go decision-making with evidence-based reporting. 5. Defect & Issue Management Log defects using appropriate tools (e.g., JIRA, Halo). Track issue resolution and re-test fixes to ensure quality and functionality. Skills & Experience Required: Essential: Proven experience as a Test Analyst/Lead or similar role in infrastructure or network-related projects. Strong understanding of UAT and experience working with non-technical user groups. Knowledge of end-user device testing, particularly in heterogeneous environments. Ability to design and execute manual test cases and interpret technical requirements. Competent in data analysis using Excel, Power BI, or similar tools. Excellent communication and documentation skills. Excellent documentation skills: test scripts, reports, defect logs Solid working knowledge of Excel, spreadsheets, and basic data analysis A proactive, user-focused mindset with strong attention to detail Desirable: Experience in large-scale academic or public sector IT projects. Familiarity with network infrastructure concepts (LAN, Wi-Fi, DNS, etc.). ISTQB Foundation or equivalent certification. Experience with accessibility and assistive technologies in testing environments.
IS A DBS CHECK REQUIRED FOR THIS ROLE? IF SO, PLEASE CONFIRM WHICH TYPE	No
CONFIRM IF AGENCY CAN CONTACT YOU DIRECTLY TO DISCUSS THE ROLE	Yes
BUDGET CODE		L100303-102
MAIN TIMESHEET APPROVER / STAND IN	Charlie Westcott

 

 

Job Description

Job title:      Environments Manager

Grade:         7

Reports to:      Associate Director - Technology

Office:         Technology, IT Services

Date:         February 2024

 

Overall purpose of the job

Based within the Technology division, the Environments Manager will play a critical role in building and maintaining an environment management capability for IT Services. The Environments Manager will ensure a stable and efficient software development and testing process, helping to reduce downtime, improve security and enhance the overall software quality. The role will be responsible for overseeing, maintaining and optimising the various environments and infrastructure necessary for software development and testing processes. This role plays a crucial part in ensuring a stable and efficient development, testing and deployment pipeline. The post holder will also be responsible for evaluating the existing IT estate and management processes, as well as defining a roadmap of change. The Environments Manager will use this information to develop an environment management strategy for the University.

The Environments Manager will be a key member of the divisional leadership team, providing strategic direction for IT Services’ environment management function, anticipating challenges, optimising environment performance and building the capability required to ensure the optimal delivery of the University’s on-prem and cloud-based platforms.

Key responsibilities, accountabilities and duties

Environment management strategy and design

• Defines and maintains the environment management strategy for the University’s IT platforms and infrastructure needed for software development and testing. Sets priorities which balance desirable versus practical strategies for supporting development and testing activities.
• Takes responsibility for the design, procurement, development, installation, upgrading, operation, control and maintenance of the University’s environments, as well as ensuring effective use of IT infrastructure components and monitors their performance.
• Influences design and development of new and changed environments to optimise operational efficiency. Contributes to definition of associated standards and techniques. Recommends operational and maintenance acceptance of new environments. Contributes to KPIs for environment acceptance and monitoring.
• Manages the deployment of operational processes, procedures and tools for effective continuous monitoring and management of environment performance against business/ financial goals and performance targets.
• Manages stakeholder relationships, both within IT Services and the wider University, with respect to development and testing environments for BAU and project activities. Plans, arranges and facilitates where appropriate meetings, workshops and relations with stakeholders through the planning, development, testing and deployment stages.

Environments management and optimisation

• Collaborates with development, testing and operations teams to define and prioritise the requirements for different development and testing environments.
• Coordinates with development and testing teams to ensure the successful execution of release plans.
• Ensures consistency and reliability of environments across the software development lifecycle.
• Manages the infrastructure resources, including servers, virtual machines, cloud services, databases and networking components. Set ups and configures various development, testing, staging and production environments.
• Monitors and maintains the performance, scalability and availability of the infrastructure.
• Identifies and eliminates resource inefficiencies and bottlenecks in the environment to optimise performance and cost-effectiveness. Implements scaling strategies to accommodate variable workloads and peak usage periods.
• Responds to incidents and outages in a timely manner to minimise disruptions to development and testing activities. Ensures that operational incidents and problems are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and senior managers.
• Investigates and troubleshoots environment-related issues, working with cross-functional teams to find and implement solutions.

• Implements and maintains security measures to safeguard environments and data. Ensures environments comply with regulatory requirements and industry standards.
• Creates and maintains documentation for environment configurations, including infrastructure architecture, software versions, and dependencies.

 

• Develops and update runbooks and standard operating procedures for environment management.

 

IT Services responsibilities, accountabilities and duties

• You will be expected to demonstrate a commitment to the IT Services Practice Charter and the University’s values. The University of Manchester values a diverse workforce and welcomes applications from all sections of the community.
• You may from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager.

 

 

Person specification

 

Experience/education/qualification background:

Proven experience in environment management, infrastructure management or related roles Experience with defining and implementation environment management strategies and capabilities   Extensive experience managing key stakeholder relationships between ITS colleagues, customers, suppliers and other third parties. Strong organizational and project management abilities   Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation Knowledge of infrastructure platforms, such as VMWare or Solaris Knowledge of cloud services such as AWS, Azure, or Google Cloud Strong understanding of security best practices and compliance standards Experience with DevOps and continuous integration/continuous deployment (CI/CD) practices is a plus Desirable qualifications: ITIL V4, relevant Azure or AWS certifications

 

 

Competency (Professional, technical or behavioural)	Level	Essential	Desirable
Cloud/virtualisation: The principles and application of cloud/ virtualisation (including ownership, responsibilities and security implications). Use of tools and systems to manage virtualised environments.	Proficient in	X
Operational/service architecture: Knowledge of the IT/IS infrastructure and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency.	Proficient in	X
DevOps: The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software.	Proficient in	X
Service level agreements: The purpose and composition of a service level agreement (SLA); the relationship between an SLA, an OLA (Operational Level Agreement) and an underpinning contract for the supply of services.	Proficient in	X
Project planning and control techniques: Methods and techniques associated with planning and monitoring progress of projects.	Proficient in	X
Stakeholder engagement: Establishing relationships, analysing perspectives and managing stakeholders from a variety of backgrounds and disciplines. Adapting stakeholder engagement style to meet the needs of different audiences. The identification of key business stakeholders and an assessment of their level of power and interests, and their perspectives to inform the way(s) in which they should be considered and managed.	Proficient in	X
Operations management: Methods, techniques and tools for planning, organising, resourcing, directing, co-ordinating and monitoring ongoing (non-project) activities.	Familiar with	X