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Microsoft 365 Engineer
Duration: 6 Months
Rate: £600 - £645 per day
Location: Manchester & remote (hybrid)
Start: ASAP
IR35 Status: Inside
We require a M365 Engineer for our higher education client to support and maintain their enterprise M365 platform during a period of significant transformation across their digital workplace.
You will be part of their IT Services team and provide BAU and 2nd/3rd line support across their core M365 services, whilst also contributing to key strategic initiatives which include the roll out of M365 Copilot, the transition from Zoom to MS Teams and the ongoing governance and support of the Power Platform.
You will play a critical role in maintaining platform stability, supporting users and internal teams, and ensuring successful delivery of platform changes and improvements. You will work closely with their various teams, and project stakeholders to ensure continuity of service and successful delivery of roadmap initiatives.
This is a hands-on operational and engineering role within a large, complex Microsoft 365 environment.
Essential Skills/Experience required:
We require a M365 Engineer who possesses strong hands-on M365 engineering and operational support experience in enterprise scale environments.
- Strong hands-on experience supporting and administering core Microsoft 365 services, including:
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Exchange Online
- Strong troubleshooting and 2nd/3rd line support experience across Microsoft 365 services
- Experience supporting collaboration platform migrations (e.g., Zoom to Teams, tenant migrations, or similar)
- Experience administering and supporting Power Platform (Power Apps, Power Automate), including governance and environment management
- Experience configuring and maintaining Microsoft 365 tenant settings
- Experience working in operational support roles alongside project delivery
- Strong documentation and knowledge transfer capabilities
Highly desirable:
- Experience supporting or enabling Microsoft 365 Copilot
- Experience working in Higher Education, Public Sector, or similarly complex organisations
- Experience with Entra ID (Azure AD), identity and access management, and integration with Microsoft 365
- Understanding of Microsoft 365 security and compliance capabilities
- Experience supporting Teams telephony, meetings, and collaboration optimisation
- Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent)
You will demonstrate deep technical experience supporting and administering Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online in a live enterprise environment.
Have proven experience supporting Microsoft 365 platform changes, migrations, or transformation initiatives - have experience contributing to projects such as Teams migrations, platform rollouts, tenant configuration, or similar Microsoft 365 transformation activities.
Also to possess strong troubleshooting and stakeholder engagement skills
If this role is of interest then please email your CV to: joanne.stanley@certes.co.uk
Microsoft Purview Specialist
Duration: 3 Months
Location: Manchester & remote (hybrid)
Rate: £532 per day
Start: ASAP
IR35 Status: Inside
We require a Microsoft Purview Specialist for our higher education client who are delivering a strategic programme to enable Microsoft 365 Copilot across their students and staff. As part of this initiative, they are establishing enterprise-grade data governance, security, and compliance controls using Microsoft Purview.
An experienced Microsoft Purview Specialist is required to lead the design, implementation, and operationalisation of Purview across Microsoft 365. You will work closely with various areas of the organisation to ensure data is appropriately classified, protected, and governed to support safe adoption of Copilot and broader Microsoft 365 services.
This is a hands-on specialist role responsible for configuring Purview capabilities such as Information Protection, Data Loss Prevention, eDiscovery, retention policies, and audit controls. The successful candidate will also establish governance frameworks, define best practices, and up-skill internal teams to support ongoing operations.
The role sits within their Digital Workplace function and reports to the Digital Workplace Manager. As the Microsoft Purview Specialist you will play a key role in establishing foundational capability and enabling long-term operational ownership within internal teams.
Essential Skills & Experience required:
To possess strong hands-on Microsoft Purview implementation experience within complex enterprise or public sector environments.
Essential:
- Proven hands-on experience implementing and configuring Microsoft Purview in a production environment
- Strong experience across key Purview capabilities, including:
- Microsoft Information Protection (sensitivity labels, encryption, auto-labelling)
- Data Loss Prevention (DLP)
- Retention and records management policies
- eDiscovery (Standard and Premium)
- Audit and compliance capabilities
- Strong knowledge of Microsoft 365 security and compliance architecture
- Experience designing and implementing data governance frameworks and controls
- Experience working in environments with regulatory requirements such as GDPR or UK data protection legislation
- Ability to work independently to establish new capability and provide technical leadership
- Strong stakeholder engagement skills, including working with security, legal, compliance, and IT teams
- Experience producing documentation, standards, and operational handover material
Highly desirable:
- Experience supporting Microsoft 365 Copilot readiness or governance
- Experience in Higher Education, Public Sector, Government, or similarly complex organisations
- Experience implementing Purview at scale across large tenant environments
- Experience with Insider Risk Management and advanced Purview capabilities
- Microsoft security and compliance certifications (e.g., SC-400, SC-300, SC-100)
Candidates must possesses experience of the following:
Proven hands-on Microsoft Purview implementation experience
Demonstrable experience implementing and configuring Purview capabilities such as sensitivity labels, DLP, retention policies, and eDiscovery in a live enterprise environment.
Strong Microsoft 365 security, compliance, and data governance experience
Able to demonstrate experience designing and implementing data governance, information protection, and compliance controls across Microsoft 365, ideally in regulated environments
Experience working in complex, regulated organisations with strong stakeholder engagement
To possess previous experience working in large enterprise, public sector, higher education, or similarly complex environments and can engage effectively with technical and non-technical stakeholders.
If this role is of interest then please email your CV to: joanne.stanley@certes.co.uk
Senior User Experience Designer
Duration: 6 Months
Location: London & remote (hybrid)
Rate: £700 per day
Start: ASAP
IR35 Status: Inside
A Senior User Experience Designer is required for our Government client to lead the design of usable, accessible and inclusive government services.
You will be required to lead analysis of complex user needs and service problems, translating insight into clear, evidence-based design direction
Provide expert design leadership and assurance, shaping patterns, standards and approaches across services
Identify and address systemic usability and accessibility issues, influencing others to improve service quality
Collaborate with multidisciplinary teams and senior stakeholders, clearly communicating design rationale and outcomes
Skills and Experience required:
Possess previous experience as a Senior User Experience Designer within a government/public sector environment
As the Senior User Experience Designer you will speak on behalf of the technical teams and facilitate relationships with indirect stakeholders
Have an understanding of governance and how it works and what governance is required
Able to apply strategy using patterns, standards, policies and roadmaps and vision statements
Able to translate organisational goals into usable, accessible and inclusive design solutions. Proficient in designing services and interactions with managed levels of risk and complexity, using well understood patterns and standards appropriately.
Be able to understand trends and practices outside the team and can consider the patterns and interactions on a larger scale.
If this role is of interest, please email your CV to joanne.stanley@certes.co.uk
Server Compliance & Automation Specialist
Duration: Two Months
Location: Buckinghamshire & remote (hybrid)
Rate: £400 per day (negotiable)
Start: ASAP
IR35 Status: Inside
Role Overview:
We require an experienced Server Compliance & Automation Specialist for a key project which will be focusing on shifting the client's server estate from manual, reactive maintenance to a proactive, automated compliance model.
This project is to harden the clients server estate with the primary objective to bring the current infrastructure into full compliance with security standards.
You will be responsible for the end to end integration of Azure Arc to deploy security agents (MDE); decommission legacy software (Sophos) and implement a sustainable, fully automated patching framework that ensures all servers are visible to the managed SOC.
You will be responsible for the decommissioning of legacy security software, the rapid deployment of modern endpoint protection, and ensuring all assets are correctly represented in our vulnerability and asset management systems.
Essential Skills & Experience required:
A minimum of 5 years Server Administration experience; ideally within a higher education or large public sector environment.
Able to work autonomously and hit the ground running with good attention to detail in updating their asset records in SNOW.
Have the ability to coordinate with department application owners to schedule brief maintenance windows for security agent swaps.
Possess expert knowledge of Azure Update Manager and Maintenance Configurations
Hands-on experience with Azure Arc (extension management and policy-based onboarding)
MDE deployment, Sophos decommissioning and managed SOC logging requirements
Proficient in MS Intune for server-side security policy enforcement
Proficient in troubleshooting Tenable/Nessus and SNOW Inventory agents
Advanced PowerShell (for Windows) and Bash (for Linux) for automating agent rollouts
Advanced administration experience of Windows Server 2012 R2 through to 2022 and Linux (RHEL/Ubuntu)
Responsibilities include:
1. Automated Patch Management Framework
- Azure Update Manager Setup: Design and implement automated patching schedules using Azure Update Manager for all Arc-enabled servers.
- Maintenance Configurations: Create and assign "Maintenance Configurations" based on server roles (e.g., Dev/Test vs. Production) and University-specific maintenance windows.
- Orchestration & Logic: Configure "Periodic Assessments" (24-hour scans) and automated "Reboot Cycles" to ensure security updates are applied without manual intervention.
- Remediation Workflows: Develop a process to automatically identify and retry failed patches, reducing the manual "re-work" for the permanent infrastructure team.
2. Azure Arc & Security Migration
- Arc Onboarding: Scale the enrolment of on-premises Windows and Linux servers into Azure Arc. Creation of MDE security policies.
- MDE & SOC Integration: Deploy the Microsoft Defender for Endpoint (MDE) via Azure Arc for Servers, staff and student shared devices.
- Ensure telemetry is correctly onboarded to the Managed SOC for immediate threat detection.
- Microsoft Defender for API’s: Protection for the clients API’s, deployment of Microsoft Defender for Cloud
- Sophos Removal: Systematically uninstall legacy Sophos agents once MDE health is verified, ensuring zero "dual-agent" performance impact.
3. Agent Health & Audit Compliance
- Intune MDM Implementation: Provide assessment and review of current Intune MDM implementation ensure it has been configured correctly
- Intune for End points and Mobile Devices: Enrol all Staff, Students and Mobile Devices into Microsoft Intune (Security Management) to enforce baseline security policies (GPO parity) and management
- SNOW Deployment: Ensure the SNOW Inventory agent is installed and reporting correctly on all servers to maintain an accurate hardware/software asset register.
- Tenable Management: Verify the health of Tenable/Nessus agents. You will be responsible for troubleshooting "non-reporting" assets to ensure 100% scan coverage for vulnerability management.
- Tenable/SNOW Maintenance: Identify and fix broken or non-reporting Tenable and SNOW agents. The goal is 100% visibility in both the vulnerability scanner and the software asset register.
Server upgrades
- Upgrades to Server O/S ensuring they are compliant with Cyber essentials and running the latest supported versions
If this role is of interest then please email your CV to: joanne.stanley@certes.co.uk
System Integration SME (Niche)
Duration: 12 Months
Location: Warwickshire & remote (hybrid
Rate: £500 per day (negotiable)
Start: ASAP
IR35 Status: Outside
Role Overview:
A System Integration SME (Niche) is required for our public sector client who are migrating to a new records management system - Niche. This will be one of the largest and most complex change programmes the client has undertaken for a number of years, and as the System Integration SME, you will play a critical role in designing, delivering and assuring system integrations between the Niche RMS and internal and external systems, ensuring secure, reliable and performant data exchange in support of their business.
Essential Skills & Experience required:
As the Systems Integration SME you will provide Niche RMS integration expertise for their implementation programme.
Possess proven experience as an Integration SME or Architect
A strong understanding of API, messaging and batch integration patterns
Have experience integrating enterprise systems in complex environments
Familiarity with Niche RMS
An understanding of records management and operational data flows
Experience working within the public sector or policing sector is desirable
Knowledge of security standards, authentication and data protection
Experience working with integration middleware or platforms
Responsibilities include:
Design and deliver integrations aligned to the target architecture and client requirements. This will include multiple local and national client systems and will include progression of existing integrations available for Niche RMS and relevant systems.
Ensure integrations are secure, resilient, and compliant with information assurance standards.
Enable effective data flows between systems and to support operational processes.
Support programme delivery at pace while reducing integration risk.
Core scope includes (but is not limited to)
Review of existing integration landscape and interface documentation
Definition of integration patterns, standards, and best practice
Design of interfaces between Niche RMS and upstream/downstream systems
Support for real-time, near-real-time, and batch integrations
Collaboration with the Niche supplier on supported integration approaches
API, message-based, and file-based integration design
Error handling, monitoring, and reconciliation design
Security design including authentication, authorisation, and data protection
Support for integration testing, defect resolution, and go-live
Documentation of integration designs and operational procedures
If this role is of interest, please email your CV to: joanne.stanley@certes.co.uk
SQL DBA (Niche RMS)
Duration: 12 Months +
Location: West Midlands & remote (hybrid)
Rate: £500 per day (negotiable)
IR35 Status: Outside
Start: January 2026
A SQL DBA is required our public sector client who are migrating to a new records management system called Niche RMS.
To facilitate with the on-boarding of this, we are looking for an experienced SQL DBA who possesses a background and experience of delivering Niche.
The role will be hybrid working.
To apply for this role please email your CV to Joanne Stanley: joanne.stanley@certes.co.uk
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
You will monitor security tools, including Security Information and Event Management (SIEM) systems, to detect suspicious activity.
Analyse alerts and logs to determine if an event is a genuine security incident or a false positive. You will need to be methodical and follow established procedures to classify and prioritise incidents.
For confirmed incidents, you'll perform initial containment actions, such as isolating affected systems, and escalate the incident to a Level 2 or 3 analyst for deeper investigation.
Create detailed tickets and reports for all detected incidents, documenting your findings and the steps you have taken as this is crucial for tracking incidents and for future analysis.
Also to assist in the maintenance and optimisation of security tools, ensuring they are working correctly and effectively.Senior Performance Analyst
Duration: 6 Months
Rate: £600 per day
Location: London & remote (hybrid)
IR35 Status: Inside
Start: ASAP
A Senior Performance Analyst is required for our Government client to be the lead voice for data and analysis within a multidisciplinary agile product team.
You'll be responsible for analysing user behaviours within their digital and publishing applications. Focus on digital (web and app) analytics, and also work with data from other sources such as third-parties, surveys and user feedback. Your insights will drive prioritisation, helping product owners to focus on features that work best for users.
Essential Skills & Experience required:
- Strong proficiency with digital analytics platforms, such as Google Analytics (for web and app tracking), Google Tag Manager, Facebook analytics, X analytics.
- Experience working with high volumes of data and multiple data sets,using appropriate tools such as Google BigQuery or other APIs
- Experience of working in an agile, project-based environment, focused on delivering user needs
- Demonstrable success in developing implementation strategy, roadmaps, new processes, measurement frameworks, instrumentation, quality assurance, administration and analysis
- Detailed understanding of and experience of using different data tools to transform and analyse different data sets e.g. Looker Studio, Tableau or Power BI.
- SQL knowledge or similar coding languages for extracting, manipulating and investigating data
- Experience of gathering and understanding technical requirements and working with developers to build suitable technical solutions
- Strong data storytelling skills - discovering and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority
- Ability to upskill non-technical team members so they can understand data and analytics, and ensuring they can contribute effectively to the broader goals of the team.
- Experience working with data protection colleagues and/ or a working understanding of data privacy legislation for compliant collection of data e.g. UK GDPR, EU GDPR, PECR
- Strong grasp and experience of statistical methods and AB/MV testing
Responsibilities include:
As the Senior Performance Analyst you will:
Provide leadership to product and service managers to identify what needs to be measured, develop hypotheses and test what success looks like.
Own the management and development of analytical instrumentation and be responsible for accurate data collection implementation, to influence the Product manager to make evidence-based decisions
Own and manage strategic work - e.g. community building and training; or analytics implementation policies for products; benchmarking and agreeing common performance indicators
Working closely with user researchers to combine the ‘what’ and ‘why’ of user behaviour.
Influencing product managers and developers across government, by developing strategies and recommendations for product improvements, based on the analysis of user data
Lead the production of accurate, engaging and actionable analysis, using judgement to tell engaging stories with data, relevant to the appropriate audience (from ministers to junior colleagues)
To apply to for this role please email your CV to: joanne.stanley@certes.co.uk
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
Lead Technologist
Duration: 6 Months
Location: London & remote (hybrid)
Rate: £675 per day
IR35 Status: Inside
Start: ASAP
Role Overview:
A Lead Technologist is required for our Government client to support the creation and delivery of public sector legacy technology strategy and gain endorsement.
You will identify and develop existing principles, standards, best practice and assurance approaches and promote them.
You will work with vendors to maximise their offer to the public sector, and help upskill others across the public sector in your work and technology modernisation practices.
The Client is responsible for driving digital transformation focused on users. They help build and maintain common platforms, products and tools for others to use and create great public services that are both accessible and easy to use.
Essential Skills & Experience required:
As the Lead Technologist you will possess the following:
- Experience supporting the setting and delivery on a vision and leading digital and data change, with specific focus on service and technology modernisation
- Experience designing and building technology and be able to use this to build credibility with others, evaluate proposals and decide an execution approach
- Proficient in engaging with suppliers/vendors both formally and informally
- Create written content and present to senior stakeholders, both technical (such as CTOs / CDOs across Government) and non-technical
- Be keen to share your learning with those around you through coaching and mentoring
- Understand the opportunities and issues delivering digital services and/or technology in government and the wider public sector
T Technical skills
- You will be at the top skill levels in your Digital & Data specialism, most likely from the Architecture group, with experience across Data, IT Operations or Software Development.
- Also hold relevant industry certifications eg: AWS or MS Azure
Possess on premise application modernisation, which range across any technology provider, taking old legacy and re-purposing for public cloud
Understand dependencies of operational support and commercial process for outsourcing
End to end lifecycle management and legacy modernisation
Experience of leading end-to-end technology and/or digital service modernisation
Technical skills - nice to have would be any Oracle, VMWare or Hyper-V
Agile delivery
An understanding of Government commercial framework