Microsoft 365 Engineer

Duration: 6 Months

Rate: £600 - £645 per day

Location: Manchester & remote (hybrid)

Start: ASAP

IR35 Status: Inside

We require a M365 Engineer for our higher education client to support and maintain their enterprise M365 platform during a period of significant transformation across their digital workplace.

You will be part of their IT Services team and provide BAU and 2nd/3rd line support across their core M365 services, whilst also contributing to key strategic initiatives which include the roll out of M365 Copilot, the transition from Zoom to MS Teams and the ongoing governance and support of the Power Platform.

You will play a critical role in maintaining platform stability, supporting users and internal teams, and ensuring successful delivery of platform changes and improvements. You will work closely with their various teams, and project stakeholders to ensure continuity of service and successful delivery of roadmap initiatives.

This is a hands-on operational and engineering role within a large, complex Microsoft 365 environment.

Essential Skills/Experience required:

We require a M365 Engineer who possesses strong hands-on M365 engineering and operational support experience in enterprise scale environments.

• Strong hands-on experience supporting and administering core Microsoft 365 services, including:
  • Microsoft Teams
  • SharePoint Online
  • OneDrive for Business
  • Exchange Online
• Strong troubleshooting and 2nd/3rd line support experience across Microsoft 365 services
• Experience supporting collaboration platform migrations (e.g., Zoom to Teams, tenant migrations, or similar)
• Experience administering and supporting Power Platform (Power Apps, Power Automate), including governance and environment management
• Experience configuring and maintaining Microsoft 365 tenant settings
• Experience working in operational support roles alongside project delivery
• Strong documentation and knowledge transfer capabilities

Highly desirable:

• Experience supporting or enabling Microsoft 365 Copilot
• Experience working in Higher Education, Public Sector, or similarly complex organisations
• Experience with Entra ID (Azure AD), identity and access management, and integration with Microsoft 365
• Understanding of Microsoft 365 security and compliance capabilities
• Experience supporting Teams telephony, meetings, and collaboration optimisation
• Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent)

You will demonstrate deep technical experience supporting and administering Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online in a live enterprise environment.

Have proven experience supporting Microsoft 365 platform changes, migrations, or transformation initiatives - have experience contributing to projects such as Teams migrations, platform rollouts, tenant configuration, or similar Microsoft 365 transformation activities.

Also to possess strong troubleshooting and stakeholder engagement skills

If this role is of interest then please email your CV to: joanne.stanley@certes.co.uk