Duration: 12 Months

Rate: £500 - £600 per day (Negotiable)

Location: South Wales & remote (hybrid working)

IR35 Status: Inside

Start: ASAP

We require a Technical Project Delivery Manager who possesses previous experience deploying a new resource management framework and system - *this is essential*

You will lead the end to end set up of a new resource management system and support technical project delivery initiatives. You will possess technical expertise together with a proven track record of delivering complex projects in high demand environments.

Responsibilities include:

• Architect design and implement a resource management system from the ground up, tailored to organisational needs
• Lead planning, and execution across relevant platforms and systems
• Collaborate with internal key stakeholders to gather requirements and ensure alignment with operational goals
• Identify and mitigate risks related to migration, integration, and system setup
• Ensure project milestones are met within scope, time, and budget
• Provide documentation, training, and handover support to ensure sustainable operations post-implementation
• Track and report on resource utilisation, availability and performance

This initiative represents a ground-up transformation of how resources are managed, tracked and coordinated across ICT, and you will play a pivotal role in designing, developing, and implementing a comprehensive framework that addresses both strategic planning and day-to-day delivery of Change and Project deliverables.

 Key activities will include:

 Framework Design:

• • Define and document resource management principles, workflows, governance, and reporting structures
  • Engage with key stakeholders to understand delivery needs and translate them into actionable framework components
  • Establish policies for resource allocation, demand forecasting, capacity planning, utilisation tracking, and escalation procedures
• Process Development:
  • Create standardised processes for onboarding, assigning, and tracking resources across projects and workstreams
  • Integrate delivery management practices to ensure visibility across priorities, timelines, and resourcing conflicts
  • Design operational rhythms and review cycles to support continuous improvement and responsiveness
• Technology Assessment & Selection:
  • Identify, evaluate, and recommend a fit-for-purpose system that aligns with organisational goals
  • Ensure the platform supports end-to-end visibility of resourcing data, delivery performance, and analytics
  • Collaborate with IT and business teams to plan for system configuration, data migration, and user adoption
• Implementation & Roll-Out:
• Lead or support the system rollout, including pilots, testing phases, training, and communications
• Monitor performance and adapt the framework as needed based on real-world usage and feedback
• Build out (Design, Develop and Produce) documentation and training materials for smooth handover and long-term sustainability

Essential Skills & Experience required:

As the Technical Project Delivery Manager you will have:

            Strong experience designing and deploying resource management systems *essential*

• Proven ability to deliver technical solutions in fast-paced, high-pressure environments
• Familiarity with security, compliance, and scalability considerations during migration
• Excellent communication and stakeholder management skills
• Experience working within project delivery frameworks such as Agile or Waterfall

Desirable Qualifications

• Relevant certifications (Prince 2, Agile, Risk Management, PMP, ITIL)
• Experience within resource management and scheduling, Technical Programme and Project delivery

This role will sit within the Clients Programme Office and will report into the Head of Technical Programme Office/Programme Manager

To apply for this role please email your CV to:  joanne.stanley@certes.co.uk

Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds