Temp - Agency Request Form
Request for temporary worker(s) from an external agency
Please complete this form to request a temp from an external agency and send to temp-agencies@bristol.ac.uk. All agency recruitment is coordinated by the Agencies team within HR Resourcing.
HIRING MANAGER DETAILS |
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HIRING MANAGER NAME
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Brian Sharp |
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HIRING MANAGER CONTACT NUMBER
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0117 455 1695 (Teams – Direct Number) |
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TEMP/CONTRACTOR ROLE INFORMATION |
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JOB TITLE
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IT Support Specialist (Linux) |
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FACULTY / DIVISION Refer to the UOB Org Chart – link here Organisational Structure Chart |
Schl/Sect Name IT Support Schl/Sect (e.g 4106): 4128
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Dept Name IT Support Dept Code (e.g 8251): 8299 |
NUMBER OF TEMPS REQUIRED |
1
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PREFERRED START DATE
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ASAP |
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EXPECTED END DATE OR CONTRACT LENGTH
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30/11/24 |
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ANTICIPATED UOB GRADE
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J / c.£450 per day + VAT. Up to £500 + VAT at a maximum |
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TOTAL HOURS PER WEEK/ SPECIFIC SHIFT PATTERN Standard full time UOB hours are 35 per week |
35 Hours per week, Mon-Fri 09:00-17:00 |
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OFFICE LOCATION
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Merchant Ventures Building
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BLENDED WORKING EXPECTATIONS i.e. number of days in the office/work from home and which day/days are required onsite |
Work will require a mixture of on-site and offsite working, throughout the project a minimum of 3 days onsite per week should be considered a requirement with 5 days during our deployment and go-live phases, flexibility will be provided where possible. |
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REASON FOR THE ROLE |
Teaching Block 1 preparation – Linux build/deployment testing, also to improve cyber compliance status in Linux estate as well as Linux ticket backlog. |
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DESCRIPTION OF THE ROLE/ RESPONSILBILITES |
Primary role: Be part of a small team preparing new software for our 400 PC Linux teaching labs, which are running Red-Hat 8 derivative Rocky Linux 8. Liasing with end users around requirements, version management, operational and user acceptance testing. In addition to the technical responsibilities, there will be regular meeting participation and academic staff engagement as part of delivering, deployment and testing of these packages.
Secondary role: Provide on-site day-to-day specialist Linux administrator support for Science and Engineering faculty IT Support team by way of Incident and Service Request tickets. Effectively communicating with users and provide feedback on any new issues found with the Linux support team members. Building systems, troubleshooting OS, application and connectivity issues are to name a few ticket examples but not limited to. There may be involvement with specialist systems or servers where a risk adverse approach is required to protect data. Liaison with multiple IT teams or Service Desk staff in-line with IT and InfoSec policies is a key responsibility.
Work may at times involve physical PC setup and connectivity. |
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ESSENTIAL SKILLS, EXPERIENCE AND TECHNICAL EXPERTISE REQUIRED
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3+ years of specialist Linux desktop and server support and 5+ years in IT desirable. In depth Red-Hat/Ubuntu systems admin knowledge is essential with GUI configuration knowledge desirable. Ability to migrate running systems from one OS version to another, retaining user data and configuration is essential. Excellent communication skills and ability to work effectively both as part of a team and in isolation whilst troubleshooting issues is essential. Any Bash scripting knowledge is desirable as is experience working in a centrally managed and configuration environment.
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IS A DBS CHECK REQUIRED FOR THIS ROLE? IF SO, PLEASE CONFIRM WHICH TYPE |
No
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CONFIRM IF AGENCY CAN CONTACT YOU DIRECTLY TO DISCUSS THE ROLE |
Yes |
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BUDGET CODE
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TBC
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MAIN TIMESHEET APPROVER / STAND IN |
Chris Tothill/Brian Sharp
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