A Senior Infrastructure Operations Engineer (SC Cleared) is required for our Government Client to play a pivotal role in ensuring the stability, performance and continuous improvement of the clients IT operations.

The role is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business critical services.

The team is responsible for maintaining the clients digital estate; ensuring the operational availability, accessibility, capacity, security, and continuous improvement of the technologies, infrastructure, systems and services across the digital estate

Essential Skills & Experience required:

The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices.

Candidates need to possess current SC Level Security Clearance for this role.

• Core Cloud Infrastructure (Azure and On-Prem Infrastructure)

• Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal.
• Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall.
• Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup.
• Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking.
• Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM) 
• Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix
• Physical networks: Experience with maintaining networks, preferably Cisco.
• MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI)

• Microsoft 365 Administration

• Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations.
• Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management 
• Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation 
• SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control.

• Automation & Scripting

• PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments 
• Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration.

• Operational Excellence

• Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services.
• Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams.
• Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects
• Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions.

• Certifications (Desirable)

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Enterprise Administrator Expert (MS-102)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
• ITIL Foundation or equivalent service management qualification
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To apply to this role please email your CV to: joanne.stanley@certes.co.uk

Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds