Job title: ServiceNow CMDB Implementation Coordinator
Job type: Contract
Emp type: Full-time
Functional Expertise: Contact Categories Job Title Position
Pay interval: Daily
Pay rate: GBP £600.00
Location: Manchester
Job published: 02/04/2024
Job ID: 81929

Job Description

ServiceNow CMDB Implementation Coordinator

Duration: 6 Months

Rate: £600 per day

Start: ASAP

IR35 Status: Inside

Location: Manchester & remote (Hybrid working)


Role Overview:

We require a ServiceNow CMDB Implementation Coordinator for our higher education client who are are implementing ServiceNow and the IT Operations Centre Manager and his team will be very heavily involved on the CMDB side.

As this is all new to the Client; they require a specialist in this area who has previously worked on a successful ServiceNow implementation.

You will work with the IT Operations Centre Manager to implement the tool and design and document the relevant processes.

Essential skills and duties are below:

Remit includes:

  • Previous ServiceNow implementation experience
  • Scale - approximately 50,000 devices
  • Configuration Management Database (CMDB) 
  • Working to upskill the operations team in the field of ServiceNow Configuration Management
    • Policies
    • Processes
    • Documentation
    • Standard Operating Procedures
    • Training & training guides
    • Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds